CINDY OKINE

Greet and welcome guests in a professional and friendly manner

- Answer and direct incoming phone calls to the appropriate person or department

- Maintain a neat and organized reception area

- Manage and distribute incoming and outgoing mail

- Schedule appointments and maintain calendars

- Assist with administrative tasks as needed, including data entry and filing

- Handle customer inquiries and provide accurate information

- Ensure the smooth operation of office equipment and troubleshoot any issue

• Acted as the primary point of contact for all employees, providing administrative support and managing inquiries
• Reviewed and revised policies and procedures to ensure effectiveness in achieving departmental goals
• Coordinated meeting rooms, ensuring necessary equipment and resources were available
• Handled highly confidential information and documentation for distribution to management, employees, and external stakeholders.

• Provided excellent customer service and assistance to patients and guests
• Coordinated patient/doctor appointment systems and maintained organized patient records
• Assisted with data entry responsibilities and maintained confidentiality of patient information.

• Managed incoming and outgoing calls, organized events, and booked reservations for clients
• Received and dispatched letters, prepared invoices, and maintained client relations.