Cissy Namuddu
Kampala
Summary
Friendly and reliable Receptionist offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
7
7
years of professional experience
Work History
Cashier/Receptionist
NOSTALGIA LLC
09.2022 - Current
- Addressed customer inquiries quickly upon their arrival.
- Maintained schedule flexibility while undertaking supplemental shifts to support operational goals.
- Processed payments including cash, checks, and credit cards efficiently.
- Facilitated precise shift-end financial reporting by keeping a balanced cash drawer.
- Handled customer complaints effectively, promoting stronger client relationships.
Receptionist
BEAUTY SOCIETY
07.2020 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Hairstylist
RAILY TOUCH BRIDLE PARLOUR
05.2018 - 04.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Determined appropriate hair treatments based on conditions and textures.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Education
YMC
KampalaCERTIFICATE IN BASIC COMPUTER SKILL -
KampalaSkills
- Customer service
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Cash handling and management
- Written and verbal communication
Languages
English
Personal Information
- Gender: Female
- Nationality: Ugandan
- Marital Status: Married
- Visa Status: Resident
Timeline
Cashier/Receptionist
NOSTALGIA LLC
09.2022 - Current
Receptionist
BEAUTY SOCIETY
07.2020 - 08.2022
Hairstylist
RAILY TOUCH BRIDLE PARLOUR
05.2018 - 04.2020
CERTIFICATE IN BASIC COMPUTER SKILL -
YMC