CLAIRE JOI PASCUA
Dubai,United Arab Emirates
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and programme management skills. Strong track record of forging trusted client relationships.
Overview
10
10
years of professional experience
Work History
Branch Manager
Edmark General Trading LLC
Dubai, United Arab Emirates
11.2017 - Current
- Managing daily operations of the branch
- Maintaining accurate financial records
- Forecasting Cash flows
- Forecasting products and making purchase orders
- Responsible for product registrations with relevant government authorities in the UAE
- Setting and achieving sales targets and revenue goals of the branch
- Ensuring business activities comply with company policies and relevant regulations
- Promoting brand and products to the customers and distributors
- Building and maintaining relationships with distributors
- Providing regular reports on sales,team performance and other key metrics to upper management
- Offering support and assistance to distributors in resolving issues and achieving their goals
- Addressing any challenges or disputes that may arise with in the branch
- Managing branch budget and expenses effectively
- Collaborating with upper management to set branch-specific goals and strategies
- Organizing and participating in meetings, conferences and events to promote the business opportunity
- Resolving issues and conflicts among team members or customers
Branch Manager
Edmark Morocco
Casablanca, Morocco
09.2017 - 11.2017
- Managing Daily Operations of the Branch and maintaining accurate financial records
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
- Oversaw all aspects of branch management, including sales, revenue, and policy enforcement.
BRANCH OFFICER INCHARGE
EDMARK Philippines
Cubao, Manila, Philippines
08.2016 - 08.2017
- Organizing and executing training programs for branch personnel
- Evaluating employee performance and providing feedback and coaching as needed
- Recognizing employee achievements and encouraging excellence in the work environment
- Developing and implementing sales plans
- Conducting regular sales and operations meetings
- Briefing employees on current sales goals, promotions, and other relevant information
- Organizing marketing activities and events for the branch
- Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback
- Resolving customer problems as needed
- Assessing market conditions and identifying opportunities
- Drafting forecasts and business plans
- Managing budgets, allocating branch funds, and defining financial objectives
- Coordinating with marketing manager to share knowledge, plan promotional activities, or achieve goals
- Adhering to high ethical and professional standards.
EXECUTIVE SECRETARY
International Hotel Consulting
Doha
01.2015 - 07.2015
- Maintain executive's agenda and assist in planning appointments, board meetings, conferences etc
- Attend meetings and keep minutes
- Receive and screen phone calls and redirect them when appropriate
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Handle confidential documents ensuring they remain secure
- Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
- Maintain electronic and paper records ensuring information is organized and easily accessible
- Conduct research and prepare presentations or reports as assigned.
SALES EXECUTIVE
KIA ISABELA, RDT
Santiago
01.2014 - 01.2015
- Identify business opportunities and target markets
- Make initial customer contact through visits or calls Identify each potential customer's needs
- Formulate business proposals according to customers' needs
- Negotiate prices and variations in prices and specifications
- Build meaningful relationships within the company and outside
- Ensure appropriate and timely delivery of service and products
- Follow up on service and / or product once the delivery has been made
- Arrange meetings with potential clients
- Challenge objections in order to get the customer to buy a product
- Record sales information and maintain customers' records
- Make rapid calculations of costs in order to provide temporary quotations
- Prepare sales reports by analyzing and summarizing information
- Review sales performance with a view to improve it
Education
Bachelor of Science - Business Administration, Marketing Management
Isabela State University
2014
Skills
- Excels in team leadership
- Financial administration
- Reporting and documentation
- Stock ordering systems
- Key Performance Indicator monitoring
- Resourceful nature
- Account analysis expertise
- High-value project management
- Organised and efficient
- People-oriented
- Multi-tasking ability
- Cash handling expertise
- Engaging leadership style
- Employee management
- Verbal/written communication
- Team player
- Customer service
- Deductive reasoning ability
- Complex problem solving
- Strong team-builder
- Goal-orientated
- Analytical
- Detail-orientated
- Goal-oriented
Accomplishments
- Administrative Marketing Customer Service
- Staff Supervision Research / Report Team Collaboration
Languages
English
Fluent
Timeline
Branch Manager
Edmark General Trading LLC
11.2017 - Current
Branch Manager
Edmark Morocco
09.2017 - 11.2017
BRANCH OFFICER INCHARGE
EDMARK Philippines
08.2016 - 08.2017
EXECUTIVE SECRETARY
International Hotel Consulting
01.2015 - 07.2015
SALES EXECUTIVE
KIA ISABELA, RDT
01.2014 - 01.2015
Bachelor of Science - Business Administration, Marketing Management
Isabela State University
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