Summary
Overview
Work History
Education
Skills
Timeline
Generic
CLARISA BOLANOS

CLARISA BOLANOS

ABUDHABI

Summary


Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

18
18
years of professional experience

Work History

Cashier - Customer Service Assistant

WHITE CRESCENT CAFE (PAPA ROTI CAFE )
09.2023 - Current
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Increased sales of promotional items by informing customers about current offers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Delivered prompt service to prioritize customer needs.

GENERAL ASSISTANCE STAFF

CATALOG PRIME
11.2019 - 05.2022
  • Worked with colleagues to streamline administrative processes and improve workflow.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Responded promptly to phone and email inquiries.
  • Managed office supplies and inventory for day-to-day operations.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Planned and executed company events and activities.
  • Handled incoming calls and emails, directing enquiries to appropriate personnel.

Customer Service Cashier

OIKOS FAST FOOD RESTAURANT
01.2008 - 01.2021
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Greeted and escorted guests to tables.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Accurately took orders, making menu recommendations as appropriate.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Answered product questions using knowledge of sales and store promotions.

Education

BACHELOR OF ELENTARY EDUCATION - SCIENCE AND TECHNOLOGY

CHRIST THE KING COLLEGE OF SCIENCE AND TECHNOLOGY

Skills

  • Customer Service
  • Cash handling
  • Payment Processing
  • Opening and closing procedures
  • Outstanding customer service
  • Guest rapport
  • Safe serving knowledge
  • Takeaway order preparation
  • Customer service excellence
  • Problem-solving

Timeline

Cashier - Customer Service Assistant

WHITE CRESCENT CAFE (PAPA ROTI CAFE )
09.2023 - Current

GENERAL ASSISTANCE STAFF

CATALOG PRIME
11.2019 - 05.2022

Customer Service Cashier

OIKOS FAST FOOD RESTAURANT
01.2008 - 01.2021

BACHELOR OF ELENTARY EDUCATION - SCIENCE AND TECHNOLOGY

CHRIST THE KING COLLEGE OF SCIENCE AND TECHNOLOGY

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CLARISA BOLANOS