FutureLog
Clayton Pereira
Supplier Relationship Manager
Dubai
Summary
Experienced purchasing professional with top-notch leadership, program management and planning abilities. Excellent verbal and written communication skills paired with organized nature and advanced problem-solving strengths. Improves policies, reduces waste and supports business needs with efficient, high-quality materials.
Overview
17
17
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Supplier Relationship Manager, MEA
FutureLog Middle East FZ LLC
Dubai
02.2022 - Current
- Communicated regularly with suppliers to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing suppliers while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing suppliers through effective communication and exemplary interpersonal skills.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Created and maintained databases to track customer discussions and preferences for accurate, updated records.
- Facilitated workshops and seminars to educate customers on product features and benefits.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Applied insights of global economics and marketing to implement pricing strategies and channels.
- Reduced inventory levels and improved supply chain visibility using strategic initiatives.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
Purchasing Manager
Radisson Dubai DAMAC Hills
Dubai
01.2021 - 02.2022
- Part of the Pre-Opening Team
- Wrote standard operating procedures for department.
- Performed monthly reconciliation of open purchasing orders.
- Used FMC to authorize and monitor purchase orders and consumables.
- Purchased new products and oversaw inventory stocking and availability.
- Implemented policies to reduce cost and eliminate waste.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Develop, lead and execute purchasing strategies
- Track and report key functional metrics to reduce expenses and improve effectiveness
- Craft negotiation strategies and close deals with optimal terms
- Partner with stakeholders to ensure clear requirements documentation
- Forecast price and market trends to identify changes of balance in buyer-supplier power
- Perform cost and scenario analysis, and benchmarking
- Assess, manage and mitigate risks
- Seek and partner with reliable vendors and suppliers
- Determine quantity and timing of deliveries
- Monitor and forecast upcoming levels of demand
Purchasing Manager
Fairmont Bab Al Bahr
Abu Dhabi
04.2018 - 12.2020
- Drove sales growth in the hotel area
- Improved inspection policies to increase quality of raw materials and finished goods
- Oversaw the budget and all purchasing needs for Fairmont Bab Al Bahr hotel
- Decreased material expenses by managing tracking and supply
- Devised and executed annual purchasing plans and contracts
- Assessed areas of service concern and developed improvement plans.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Sourced vendors, built relationships, and negotiated prices.
- Contacted location managers and department supervisors to assess requirements.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Conducted regular research to identify trends and cost saving opportunities.
- Negotiated pricing and terms with vendors to secure best value for company.
- Analyzed market and delivery systems to assess present and future materials availability.
Assistant Manager, Purchasing
Fairmont Bab Al Bahr
Abu Dhabi
08.2017 - 03.2018
- Performed monthly reconciliation of open purchasing orders.
- Used FMC to authorize and monitor purchase orders and consumables.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Implemented policies to reduce cost and eliminate waste.
- Hired and trained purchasing staff to improve effectiveness of purchasing operations.
- Scrutinized purchasing data to identify areas for improvement and cost savings.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Developed and tracked metrics to measure supplier performance and cost savings.
Purchasing Supervisor
Fairmont Bab Al Bahr
Abu Dhabi
03.2017 - 07.2017
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Facilitated resolution of vendor disputes and discrepancies.
- Created purchasing policies and procedures that complied with company standards and regulatory requirements.
- Generated reports on purchasing activities to support management decisions.
- Negotiated pricing and terms with vendors to secure best value for company.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Identified opportunities to reduce lead times and improve inventory management.
Senior Income Auditor
Fairmont Bab Al Bahr
Abu Dhabi
03.2014 - 02.2017
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
- Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software
- Directed automation of procedures such as correspondence management, recordkeeping and online communications
- Completed accurate daily documents, reports and invoices
- Processed nightly bills, checks and vendor payments worth over, maintaining detailed records and receipts.
- Analyzed data and findings to prepare reports detailing financial information.
Income Auditor
Fairmont Bab Al Bahr
Abu Dhabi
12.2012 - 02.2014
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Analyzed data and findings to prepare reports detailing financial information.
- Obtained and interpreted relevant and authoritative criteria for program or issues under audit.
- Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
- Administered auditing program to address risks and evaluate compliance with regulatory requirements.
- Developed audit policies, guiding administrative and technical functions.
Day Auditor
Fairmont Bab Al Bahr
Abu Dhabi
04.2012 - 12.2012
- Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
- Planned and executed follow-up audits at appropriate intervals.
- Assessed internal control risks of network through information system audits.
- Followed established auditing processes to meet internal and regulatory requirements.
- Executed audit phases and entered data into accounting software for analysis.
Rooms Controller
Fairmont Bab Al Bahr
Abu Dhabi
10.2010 - 03.2012
- Followed-up with guests to resolve requests or problems to complete satisfaction
- Processed all guest check-ins, activated room keys and secured valid payments
- Registered guests and relayed pertinent information about available amenities and events taking place at facility
- Coordinated check-in and pre-registration procedures for arriving groups
- Implemented appropriate booking strategies to verify reservation accuracy and provide service excellence
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Drove operational improvements which resulted in savings and improved profit margins
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Guest Service Agent
Fairmont Bab Al Bahr
Abu Dhabi
10.2009 - 09.2010
- Assisted guests with check-ins, account inquiries and any additional services needed
- Provided guest assistance, including recommendations for tourist attractions
- Greeted guests upon arrival and offered assistance
- Answered guest inquiries and provided information regarding hotel services and amenities
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
Front Office Supervisor
Prazeres Resorts
Candolim
07.2009 - 09.2009
- Handled office contracts like leases, utilities and employee agreements
- Assisted staff with troubleshooting and resolution of software and hardware issues to minimize downtime
- Maintained accurate, current and compliant financial records by monitoring and addressing variances
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
- Established and updated work schedules to account for changing staff levels and expected workloads
- Created, documented and updated company policies to guide front office personnel in service excellence and industry best practices.
Front Office Agent
Taj Holiday Village
Candolim
01.2008 - 06.2009
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to database
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
- Kept reception area clean and neat to give visitors positive first impression
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Coordinated travel arrangements for staff, such as setting appointments and securing transit and lodging accommodations
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Front Office Executive
Hotel Mandovi
Panjim
05.2006 - 10.2007
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Scheduled meetings, coordinated with invitees and organized logistics, technology and refreshments for executive management and customers.
- Documented, published and updated administrative and executive procedures and practices and established internal communication processes.
- Received inquiries from corporate customers, major vendors and trade press and delivered informed responses with minimal input from executives.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Certified Purchasing Manager
American Purchasing Society
Abu Dhabi, UAE 06.2020 - 08.2020
Certified Purchasing Professional
American Purchasing Society
Abu Dhabi, UAE 06.2020 - 08.2020
Skills
Bid coordination
Procurement expertise
Requests for information
Data analysis understanding
Reporting knowledge
Vendor sourcing
Excellent verbal/written communication
Operations management
Contract Negotiation
Strategic planning
Process Development
Project Management
Trend Analysis
Certification
Detail Spotting: Expert
Software
Materials Control
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Interests
Football
Cricket
Billiards
Cooking
Timeline
Supplier Relationship Manager, MEA
FutureLog Middle East FZ LLC
02.2022 - Current
Purchasing Manager
Radisson Dubai DAMAC Hills
01.2021 - 02.2022
Certified Purchasing Manager
American Purchasing Society
06.2020 - 08.2020
Certified Purchasing Professional
American Purchasing Society
06.2020 - 08.2020
Purchasing Manager
Fairmont Bab Al Bahr
04.2018 - 12.2020
Assistant Manager, Purchasing
Fairmont Bab Al Bahr
08.2017 - 03.2018
Purchasing Supervisor
Fairmont Bab Al Bahr
03.2017 - 07.2017
Senior Income Auditor
Fairmont Bab Al Bahr
03.2014 - 02.2017
Income Auditor
Fairmont Bab Al Bahr
12.2012 - 02.2014
Day Auditor
Fairmont Bab Al Bahr
04.2012 - 12.2012
Rooms Controller
Fairmont Bab Al Bahr
10.2010 - 03.2012
Guest Service Agent
Fairmont Bab Al Bahr
10.2009 - 09.2010
Front Office Supervisor
Prazeres Resorts
07.2009 - 09.2009
Front Office Agent
Taj Holiday Village
01.2008 - 06.2009
Front Office Executive
Hotel Mandovi
05.2006 - 10.2007