Clemonte C. Mills
Mortuary Affairs Officer/Funeral Service
APO,AE
Summary
Passionate and experienced Funeral Service Practitioner, with over 24 Years of experience in the Funeral Industry/Mortuary Affairs. Strong skill set in team building/organizing, leadership and management, and setting objectives and goals. Experienced Life Insurance/Annuity Agent for the State of North Carolina for 12+ Years. 15 Years of Mentoring, coaching, and teaching the youth in and around my community. 10 Years of Navy Service as a Hospital Corpsman HM-8496 MORTICIAN.
Overview
23
23
years of professional experience
1
1
Language
Work History
DIRECTOR/MORTUARY OFFICER
21ST TSC US ARMY REGIONAL MORTUARY, EUROPE/AFRICA
Landsthul, GERMANY
03.2020 - Current
- Manages administrative tasks related to remains processing, including casualty affairs officers, escort officers, mortuary affairs case files, personnel property reimbursements, and activities supporting US Army Regional Mortuary missions to achieve zero reportable defects.
- Crafted policies in collaboration with 21st TSC command and higher headquarters directives. Oversaw USARME/A activities ensuring compliance with legal standards and regulations. Delegated work assignments based on organizational priorities and individual capabilities. Designed tasks that matched employee skills, training, and experience for enhanced productivity. Executed policies formulated by 21st TSC support operations officer, ensuring proper implementation. Guided subordinate employees through clear direction and support in policy adherence. Enhanced organizational effectiveness by strategically planning employee assignments.
- Represents CMAOD and the 21st TSC at meetings and conferences throughout the EUCOM and AFRICOM AOR’s with Host Nation local, national officials and US embassy personnel regarding the recovery, movement, and processing of the remains of authorized personnel IAW US Code Title X, 1481-1492 and the AR638-2.
- Led supervisory functions for 12 assigned personnel, including both active duty soldiers and civilians, within regional mortuary framework. Implemented training programs for workforce enhancement while integrating temporary personnel. Managed a diverse team of four enlisted and seven civilian workers at E-4 to E-8 and GS-12 levels. Facilitated operational readiness through effective personnel oversight.
- Maintains a Disaster Mortuary Affairs Recovery Team equipped, trained, and ready to deploy as direct ICW medical and other support personnel to recover, identify, and process multiple remains at crash sites or other mass casualty incidents.
- Oversaw disinterment operations and recovery of remains following USAREUR and USEUCOM guidelines. Developed and implemented recovery plans for osseous material related to prior conflicts. Executed directives from USAREUR task orders or FRAGO regarding remains disinterment.
- Interfaces and coordinates with the Armed Force Regional Medical Examiner and staff to receive and process remains. Coordinates mortuary affairs training to medical personnel and to military units in the EUCOM AOR .
PRESIDENT/FUNERAL DIRECTOR EMBALMER
MILLS FUNERAL HOME AND CEMETERY, INC.
Kinston, North Carolina
03.2012 - 03.2020
- Coordinate planning, organizing, and directing daily operations for Mills Funeral Home Inc. and Mills Memorial Gardens.
- Prepare deceased remains by embalming, cosmetizing, restorative arts, and dress and casket human remains.
- Facilitate family coordination for funeral arrangements and memorial service planning while overseeing personnel.
- Coordinated funeral services and memorials for more than 200 families on an annual basis.
- Assigned duties to all full-time and part-time employees throughout organization and supplied instruction on rules and regulations.
- Created death certificates and file claims for Social Security Administration, Veteran Affairs, and other financial organizations and institutes. Life Insurance and Pre-Need policies. Formulatemulate marketing approaches to increase collaboration with local churches and community organizations.
- Funeral Director: Gary F. Nobles 252-521-3459
Navy Mortician/TSGLI Case Manager
HQ, U.S. NAVY & MARINE CORPS MORTUARY AFFAIRS
Millington, TN
09.2010 - 03.2012
- Responsible for search recovery, identification, preparation, and disposition of human remains for Navy/USMC and all other DoD employees, retirees, and dependents.
- Managed and resolved death benefit claims for all active duty dependents and retirees.
- Executed processing of death certificates to support Iraqi Freedom and Enduring Freedom initiatives for fallen service members.
- Brief escorts for USN & USMC deceased service members as related to the Mortuary Affairs policies and instructions.
- Processed over 1 million in Traumatic Service Life Insurance claims for USMC and USN active duty service members who were injured for 30-120 days.
- Served as Command Fitness Leader
- Supervisor: HMC Amy Tucker 901-874-2307
Navy Mortician & Leading Petty Officer (LPO) Patient Administration NH Rota, SP
NAVMAR MORTUARY DETACHMENT, ROTA SPAIN
Rota, SPAIN
07.2007 - 10.2010
- Served as Sole Command Mortician for ALL of Spain, Portugal, parts of the Mediterranean and Northern parts of Africa.
- Embalming, disinfecting, preserve, and restore all deceased remains back to CONUS while adhering to SOFA agreements and mortuary affairs rules and regulations and host nations funeral rules and laws.
- Liaison and build relationships with local Spanish government, (Spanish) military and local officials in the preparation of all required paperwork to effectuate and departure of human remains back to CONUS.
- Facilitated and instructed annual CACO training (Casualty Assistance Calls Officer to over 60 higher leadership throughout Naval Station Rota and AOR.
- Participated in numerous mass casualty training from all aspects; Biological and Chemical attacks and coordinated and assist with Mortuary Affairs training in each mass casualty training.
- Supervisor: HMC Amy Tucker 901-874-2307
Navy Mortician
HQ, US Navy & Marine Corps Mortuary Affairs
Great Lakes, Illinois
05.2005 - 06.2007
- Responsible for the search, recovery, identification, preparation, and disposition of human remains Navy/USMC and all other DoD employees, Retirees, and dependents.
- Process and adjudicated death benefit claims for ALL active duty, dependents, and Retirees.
- Processed death certificates in direct support of Iraqi Freedom and Enduring Freedom for deceased service members.
- Brief escorts for USN & USMC deceased service members as related to the Mortuary Affairs polices and instructions.
- Input death cases and process cases in DCIPS “Defense Casualty Information Process System”.
- Served as Command Fitness Leader
- Instructed over 30 enlisted/officers on Decedent Affairs Guidelines during the Patient Administration course in Bethesda, MD
- Supervisor: HMC Ronald Rivenburgh(Retired) 901-277-3209
Navy Mortician & Leading Petty Officer (LPO) Patient Administration NH Rota, SP
US Naval Hospital Rota, Spain
Rota, SPAIN
04.2003 - 05.2005
- Served as Sole Command Mortician for ALL of Spain, Portugal, parts of the Mediterranean and Northern parts of Africa.
- Embalming, disinfecting, preserve, and restore all deceased remains back to CONUS while adhering to SOFA agreements and mortuary affairs rules and regulations and host nations funeral rules and laws.
- Liaison and build relationships with local Spanish government, (Spanish) military and local officials in the preparation of all required paperwork to effectuate and departure of human remains back to CONUS.
- Facilitated and instructed annual CACO training (Casualty Assistance Calls Officer to over 23 higher leadership throughout Naval Station Rota and AOR.
- Participated in numerous mass casualty training from all aspects; Biological and Chemical attacks and coordinated and assist with Mortuary Affairs training.
Education
BS - General Studies minor Marketing
University of Maryland Global Campus
Maryland07-2022
BS - Marketing
University of Colorado At Boulder
Boulder, CO05-2009
Associate of Applied Science - Mortuary Science and Funeral Service Education
Fayetteville Tech. Comm. College
Fayetteville, NC06-2001
High School Diploma -
Kinston High School
Kinston, NC06-1996
Hargrave Military Academy
Chatham, VA06-1994
Master of Science - Marketing Management
University of Maryland Global Campus
Hyattsville, MD 04.2001 -
Skills
Restorative art
Compassion and empathy
Body preparation
Multicultural sensitivity
Management/Coaching Style
Grief counseling
Mortuary operations
Timeline
DIRECTOR/MORTUARY OFFICER
21ST TSC US ARMY REGIONAL MORTUARY, EUROPE/AFRICA
03.2020 - Current
PRESIDENT/FUNERAL DIRECTOR EMBALMER
MILLS FUNERAL HOME AND CEMETERY, INC.
03.2012 - 03.2020
Navy Mortician/TSGLI Case Manager
HQ, U.S. NAVY & MARINE CORPS MORTUARY AFFAIRS
09.2010 - 03.2012
Navy Mortician & Leading Petty Officer (LPO) Patient Administration NH Rota, SP
NAVMAR MORTUARY DETACHMENT, ROTA SPAIN
07.2007 - 10.2010
Navy Mortician
HQ, US Navy & Marine Corps Mortuary Affairs
05.2005 - 06.2007
Navy Mortician & Leading Petty Officer (LPO) Patient Administration NH Rota, SP
US Naval Hospital Rota, Spain
04.2003 - 05.2005
Master of Science - Marketing Management
University of Maryland Global Campus
04.2001 -
BS - General Studies minor Marketing
University of Maryland Global Campus
BS - Marketing
University of Colorado At Boulder
Associate of Applied Science - Mortuary Science and Funeral Service Education
Fayetteville Tech. Comm. College
High School Diploma -
Kinston High School
Hargrave Military Academy
Accomplishments and Publications
- Feature in Stars and Stripes as Navy Mortician
- Https://www.stripes.com/branches/navy-mortician-serves-families-of-deceased-1.18747
- AUGUST 2015, CLIMENT C. MILLS MEMORIAL VETERAN GARDEN, KINSTON, NC CEMETERY IS FREE FOR ALL VETERANS AND RETIREES
- 2017 Minority Business of the Year, Mills Funeral Home, Inc. from Lenoir County Chamber of Commerce.
- 2020 Featured in "American Funeral Director" Magazine https://www.afd-digital.com/afd/april_2020/MobilePagedArticle.action?articleId=1572636#articleId1572636
- Proud Member of Omega Psi Phi Fraternity, Inc.
Community Relations
- Served on the Supervisory Board, for Greater Kinston Credit Union, Kinston, NC
- Https://www.greaterkcu.org/about/volunteers.html
- Served on the Lenoir Memorial Hospital Foundation Board 06/2016 to 06/2018