Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
CLIFFORD TAPIWA KANYUNYUMALA

CLIFFORD TAPIWA KANYUNYUMALA

Waiter
Dubai

Summary

Efficient communicator Vibrant professional Multi-tasking Go getter Can work under pressure and to tight deadlines Very good time managing skills

Overview

7
7
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
1
1
Language

Work History

WAITER

SAN BEACH RESTAURANT, FOOD FUND
2022.02 - Current
  • Opening and closing duties
  • Selling and upselling
  • Table maintenance
  • Dish suggestion and cross-selling
  • Bill settlement
  • Assist to run food and drinks
  • Inventory
  • Polishing and stocking utensils and steak knives
  • Communicate effectively and courteously with guests and co-workers
  • Communicate food orders to chefs, paying attention to priorities and special requests e.g
  • (food allergies)
  • Perform calmly and effectively under stressful conditions
  • Promote an atmosphere of teamwork by assisting co-workers

WAITER

IBIZA NIGHT HANGZHOU
2016.10 - 2020.07
  • Greet and escort customers to tables
  • Present menu and provide detailed information
  • Table set up
  • Inform customers about the day's specials
  • Offer menu recommendations upon request
  • Up-selling and suggestive selling

FRONT DESK AGENT

PARK HYATT HANGZHOU
2014.08 - 2016.08
  • Making reservations
  • Greet walk-in guests and those with reservations when they arrive at the front desk
  • Allocating tables for the guests
  • Schedule special services such as spa treatments, when guests inquire
  • Processing guest payments
  • Administering check-ins and check-outs

Education

International Economics & Trade ( Chinese Business - Economics

Zhejiang University of Technology
China
2014.09 - 2018.07

Bachelor Of Computer Science - Combat Systems Engineering

Huzhou University
China
2019.09 - 2020.03

Skills

Menu presentation

Upselling techniques

Cash handling

Bill computation

Wine service

Wine knowledge

Accurate money handling

Tableside Service

Software

Microsoft Excel, Material Cost, Microsoft Word, Electronic Data Processing

Certification

Electronic Data Processing

Timeline

WAITER

SAN BEACH RESTAURANT, FOOD FUND
2022.02 - Current

Bachelor Of Computer Science - Combat Systems Engineering

Huzhou University
2019.09 - 2020.03

Bachelor In International Economics & Trade (Chinese Business)

2018-07

WAITER

IBIZA NIGHT HANGZHOU
2016.10 - 2020.07

International Economics & Trade ( Chinese Business - Economics

Zhejiang University of Technology
2014.09 - 2018.07

FRONT DESK AGENT

PARK HYATT HANGZHOU
2014.08 - 2016.08

Cambridge (GCSE) Advance Level

2013-12

Electronic Data Processing

2011-12
CLIFFORD TAPIWA KANYUNYUMALAWaiter