Clint V
Abu Dhabi
Summary
My objectives are to make a positive contribution as part of your dynamic and well-reputed organization in a position where my management, decision making and communication skills will be appreciated and enhanced. Motivated to work hard, willing to accept challenges and ability to work amicably in groups at all leaves. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
11
11
years of professional experience
Work History
CLERK
NMDC
06.2023 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Purchased and maintained office supplies.
- Utilized office management software to record and track employee information.
- Compiled and analyzed data to produce reports.
- Assisted with onboarding of new employees.
- Reviewed files, records and other documents to obtain information to respond to requests.
- preparing Time sheet of Employees & EME(ETSSA,Web Timesheet & Web Apps)
DUTY MANAGER
Amber Beach
01.2023 - 06.2023
- Conduct interviews
- Conduct staff performance assessment process
- Develop a work team
- Facilitate innovation and lead team leaders to implement change
- Implement service recovery framework
- Manage front office operations
- Manage guest/customer experience
- Manage relationship with customers
- Manage workplace challenges with resilience
- Solve problems and make decisions at managerial level.
Front Office Executive
Somatheeram Ayurvedic Health Resort
03.2018 - 01.2023
- Provide outstanding services and ensure customer satisfaction
- Address customer concerns and complaints promptly and professional
- Respond to customer needs and requests in a timely manner
- Answer phones witch boards and transfer calls and takemessages
- Manage incoming and outgoing mails
- Post charges to customers and handle card and cash transactions
- Plan and assign workloads for front office associates
- Supervise associates in their assigned job duties
- Prepare operational and financial records for Manager to review
- Identify resource requirements and manage resource allocations to Ensure complete coverage and continuous availability
- Assist in hiring and training associates in front office duties
- Evaluate the performance of associates and provide appropriate feedback
- Ensure associates follow company policies and operational procedures
- Schedule regular meetings to discuss about issues and updates
- Educate associates on safety emergency and security procedures.
Front Office Assistant
Niraamaya Retreats
10.2016 - 06.2017
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Provide information about our hotel, available rooms, rates and amenities
- Respond to complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean tidy and fully furnished to needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
Front Office Assistant
Uday Samudra Leisure Hotel
03.2014 - 10.2016
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Provide information about our hotel, available rooms, rates and amenities
- Respond to complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean tidy and fully furnished to needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
Skills
- Familiarity with office machines (eg fax, printer etc)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
Appliedfor
Site Clerk
Qualificationandeducation
Guiders Academy, 2013, Accounting service Society, 2012, Carmel College, 2012, St.Thomas H s s Thope, Thrissur, 2010
Academictraining - Industrialexposure
Hinns Tours & Travels INDIA
Expirydate
07/14/25
Personal Information
- Passport Number: M9364237
- Date of Birth: 04/14/95
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby certify that the above information is true and correct at the best of my knowledge. I will provide my full efforts towards the better men to the Company/Department
Languages
Malayalam
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Tamil
Intermediate (B1)
Timeline
CLERK
NMDC
06.2023 - Current
DUTY MANAGER
Amber Beach
01.2023 - 06.2023
Front Office Executive
Somatheeram Ayurvedic Health Resort
03.2018 - 01.2023
Front Office Assistant
Niraamaya Retreats
10.2016 - 06.2017
Front Office Assistant
Uday Samudra Leisure Hotel
03.2014 - 10.2016
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