Constantin Avdeevskii

· Designed and executed sales strategies that generated AED 7M+ revenue during a traditionally slow season, while shifting the business model from 60% B2B / 40% B2C to a balanced 50/50 structure within 8 months.

· Led and mentored a cross-functional team of 6 (4 Sales Executives, 2 Marketing Managers), implementing KPIs and incentive programs that boosted overall team performance and service delivery.

· Cultivated and secured partnerships with UHNWIs, corporates, and travel agencies, winning 4 key accounts with long-term potential exceeding AED 1M annually each.

· Launched innovative offerings such as the Morning Bliss Cruise and Splash & Savor, which quickly outperformed legacy products and increased fleet utilization.

· Forged strategic partnerships with lifestyle brands (e.g., Sumo Sushi & Bento, RentMyRide), delivering co-branded campaigns that enhanced brand prestige and customer acquisition.

· Directed the in-house marketing team in revamping the company’s image and digital presence, driving significant growth in inbound B2C leads and strengthening the company’s position in the luxury tourism market.

· Represented the company at high-profile events including the Dubai International Boat Show and Arabian Travel Market, expanding brand visibility across global luxury travel networks.

· Implemented a custom-built CRM system to streamline lead management, forecasting, and reporting, improving conversion rates from 10% to 18–20%, increasing average trip duration from 3.1 to 3.6 hours, and shortening the booking cycle.

· Enhanced the end-to-end customer journey by upgrading service protocols, onboarding catering, water sports, and luxury transport partners, and introducing structured feedback loops, resulting in higher repeat booking rates and satisfaction levels.

· Spearheaded sales efforts to promote luxury yacht products and services, including client outreach, presentations, negotiations, and closing deals.

· Cultivated and maintained strong relationships with high‑net‑worth clients, addressing their needs and providing personalized assistance throughout the sales process.

· Collaborated with marketing and advertising teams to develop and implement effective promotional campaigns and strategies to increase brand visibility and attract potential customers.

· Stayed abreast of industry trends, competitor activities, and market developments to identify new sales opportunities and drive revenue growth.

· Coordinated and oversaw the organization and preparation of major events, such as the Dubai Boat Show 2024, ensuring seamless execution and optimal showcasing of our offerings. Leading the project for the opening and fit‑out works of our new office in Al Seef (project worth of 700,000 AED), overseeing the planning, design, and implementation stages to create a functional and aesthetically pleasing workspace. Provided training and support to junior sales team members, sharing industry insights, sales techniques, and best practices to enhance their performance and productivity.

· Prepared and presented regular sales reports and forecasts to senior management, offering insights and recommendations for strategic decision‑making and business development initiatives.

· As an accomplished Account Manager and Business Development expert at Royal Comfort Trading, a subsidiary of Royal Palm Dates Group in Dubai, I have been instrumental in driving business growth and expanding market reach.

· Since joining the company in March 2021, I have leveraged my expertise in researching and identifying new business opportunities, including new markets, growth areas, trends, customers, partnerships, products, and services, to generate over 2000 leads within the first two months and bring on board 15 key accounts during the first business season. Additionally, I have successfully maintained strong business relationships with current customers and partners while continuously seeking out new opportunities to fuel growth.

· My efforts have resulted in generating over 9 million AED in business within two seasons from my own generated leads, demonstrating my ability to deliver results through effective sales and relationship‑building strategies.

· To ensure that the business stays ahead of the curve, I have proactively sought ways to improve operational efficiency by researching market trends, assessing product quality, and identifying industry challenges. I have also implemented a sales CRM system to streamline the sales process and enhance customer experience.

· As a committed professional, I have travelled extensively to Europe to participate in targeted meetings and exhibitions, enabling me to expand the company's network and explore new growth opportunities.

· Directly reporting to the Sales Director and CEO, I have consistently demonstrated my ability to take ownership of projects, communicate effectively, and drive results in a fast‑paced environment.

· As the Charter Sales Manager at Xclusive Boats Charter L.L.C in Dubai, I was responsible for the chartering of over 40 vessels, targeting both domestic and international markets through a variety of sales channels, including inbound telephone calls, email inquiries, and online booking platforms.

· One of my key achievements in this role was bringing on board corporate companies, DMCs, inbound travel agents, and overseas travel and excursion operators by setting up partnership agreements within the organization. I also liaised with KPIs to understand their requirements and relayed rates, marketing packs, and other relevant information. Additionally, I assisted the Business Development Manager in maintaining and facilitating existing partner relationships.

· My sales acumen and client relationship skills were instrumental in achieving the annual individual sales target of 2.5 million AED in yacht revenue sales for the year 2018‑2019. I also played a pivotal role in aiding and assisting the group sales target of 13 million AED in yacht revenue sales for the same year.

· To ensure that clients received the highest level of service, I personally accompanied them and key account individuals on site visits of the Xclusive Fleet, conducting product presentations in the office.

· I reported to the Director of Sales on a weekly basis on performance, price, and product‑related content, and relayed feedback to the marketing team for social media campaigns and advertisements, such as Google ads, Facebook sponsored ads, Instagram giveaways, etc.

In this role, I effectively executed and handled bookings via a CRM software, while also managing a comprehensive client database of existing customers and maintaining strong business relationships. Overall, my tenure at Xclusive Boats Charter L.L.C was marked by exceptional performance, client satisfaction, and effective collaboration with cross‑functional teams.

· As a Sales Executive, I was responsible for identifying new revenue streams and maximizing existing customer accounts through regular visits, phone calls, and emails. I consistently maintained a high level of product and customer knowledge, participating in training programs as needed to stay current in my field.

· To win new business, I submitted detailed proposals and quotations to customers, demonstrating a deep understanding of their needs and requirements. In order to stay ahead of the competition, I monitored market trends and analysed competitor activity, leveraging this information to create effective sales tactics.

Additionally, I attended sales conferences and industry marketing events to expand my professional network and generate new business opportunities. By staying up‑to‑date with the latest trends and techniques, I was able to build strong relationships with clients, ultimately driving increased revenue and achieving outstanding results.

· As a skilled professional, I managed scheduling, reports, emails, inventory, and maintained a comprehensive clientele book record.

· My responsibilities also included training, monitoring, and supervising junior or new staff, ensuring that they were equipped with the skills and knowledge necessary to excel in their roles.

· In my daily interactions with customers, I consistently demonstrated a strong commitment to delivering outstanding service, responding quickly and effectively to requests and complaints.

· I was dedicated to resolving issues and ensuring that every customer left with a positive impression of the company.

With a focus on providing individualized care, I successfully managed relationships with hundreds of customers each week, building trust and rapport to encourage repeat business and long‑term loyalty.