Constantina Elena Turcu
Dubai,UAE
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
11
11
years of professional experience
Work History
Team leader, sales operations
Sofitel Hotel München Bayerpost
Munich, Germany
01.2019 - 10.2024
- Evaluated team performance and delivered constructive feedback
- Increased customer satisfaction through prompt issue resolution
- Collaborated cross-functionally for streamlined operations within the sales department.
- Coordinated training programmes for new staff, enhancing overall team performance.
Sales and customer service representative
Hermes Paris
Munich, Germany
04.2015 - 01.2019
- Participated in regular staff meetings, contributing ideas for improved customer experience.
- Implemented effective sales techniques to maximise profits.
- Resolved customer complaints, ensuring their satisfaction with products or services.
- Managed daily sales operations to achieve business objectives.
Casino manager
Spielbank Bad Wiessee
Bad Wiese, Germany
05.2013 - 03.2015
- Managed budget allocation for various departments, ensuring financial efficiency.
- Monitored financial performance of the casino to ensure profitability.
- Updated operational procedures according to latest industry trends for competitive advantage.
- Cultivated an atmosphere of fun and excitement, improving overall customer experience.
Education
Diploma - sales
Liceul Timotei Cipariu
Rumania 09/2009 - 06/2012
Skills
- Sales strategy planning
- Technical sales knowledge
- Multitasking capabilities
- Coaching and mentoring
- Team-management
Languages
English
Fluent
Spanish
Fluent
German
Fluent
Romanian
Fluent
Italian
Fluent
Affiliations
- sport, traveling, reaching new goals, reading books
Timeline
Team leader, sales operations
Sofitel Hotel München Bayerpost
01.2019 - 10.2024
Sales and customer service representative
Hermes Paris
04.2015 - 01.2019
Casino manager
Spielbank Bad Wiessee
05.2013 - 03.2015
Diploma - sales
Liceul Timotei Cipariu
09/2009 - 06/2012
Similar Profiles
Purevgavaa ByambaaPurevgavaa Byambaa
Housekeeping Supervisor at Empire Hospitality (Sofitel Darling Harbour Hotel)Housekeeping Supervisor at Empire Hospitality (Sofitel Darling Harbour Hotel)
PRANALI ANGANEPRANALI ANGANE
Restaurant Supervisor at Sofitel hotel mumbai BKCRestaurant Supervisor at Sofitel hotel mumbai BKC
BOHUAI(Jimmy) WANGBOHUAI(Jimmy) WANG
F&B Team Leader at Sofitel Luxury Hotel AucklandF&B Team Leader at Sofitel Luxury Hotel Auckland