Cristiana Miliauskas De Souza Mendes
Dubai
Summary
Experienced and customer-focused professional with over 3 years of experience as a flight attendant. Adept at providing service and ensuring passenger safety and comfort. Seeking to leverage skills and passion for travel in a cabin crew position with Emirates.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Flight Attendant
Varig Linhas Aéreas
03.2000 - 01.2003
- Served as cabin crew on B737, EMB145, EMB120 aircrafts
- Ensured well-being and safety of passengers on board
- Assisted passengers with special needs, provided excellent customer service, and addressed individual needs.
- Maintained safe cabin environment by conducting pre-flight safety checks and following regulations.
Flight Attendant
Japan Airlines
07.1995 - 09.1998
Served on Boeing 747-200/400 flights between the USA and Japan
- Ensured safety and comfort of passengers during flights
- Conducted pre-flight safety checks and safety demonstrations
- Assisted passengers with special needs and provided excellent customer service.
Manager and Salesperson
Pano e Briho clothing manufacturing company
12.1994 - 07.1995
- Managed sales, stock verification, and reordering
- Provided excellent customer service and handled closing procedures.
Travel Agent
Axel Tour Travel Agency
02.1993 - 12.1993
- Handled customer needs, tourism packages, reservations, ticketing, and sales.
Education
Tourism University -
Hélio Alonso College
Rio De Janeiro, Brazil12.1995
Graduated -
Colégio Impacto High School
Rio De Janeiro, Brazil12.1989
High School Diploma -
Wichita South High School
Wichita, USA08.1987
Skills
- Excellent customer service
- Strong communication abilities
- Problem-solving skills
- Teamwork and collaboration
- Multilingual abilities (Portuguese, English)
- Conflict resolution
- Attention to detail
- Customer Service
- Strong Work Ethic
- Reliability and punctuality
Certification
- Cabin Crew Certificate
- Private Pilot Theorical Licence
Languages
English (Fluent)
Portuguese (Fluent)
Attributes
- Friendly and approachable demeanor
- High levels of physical fitness
- Ability to remain calm under pressure
- Flexibility and adaptability
Volunteer Experience
IBF Church, Dubai, 06/01/22, Present, Provided service to church members and resolving issues., Program with activities centered around educating children about the church and helping children to lead healthy and fulfilled lives.
References
References available upon request.
Timeline
Flight Attendant
Varig Linhas Aéreas
03.2000 - 01.2003
Flight Attendant
Japan Airlines
07.1995 - 09.1998
Manager and Salesperson
Pano e Briho clothing manufacturing company
12.1994 - 07.1995
Travel Agent
Axel Tour Travel Agency
02.1993 - 12.1993
Tourism University -
Hélio Alonso College
Graduated -
Colégio Impacto High School
High School Diploma -
Wichita South High School
- Cabin Crew Certificate
- Private Pilot Theorical Licence
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