ANUHARI
SHARJAH
Summary
Customer Service Executive with 3yrs experience in Ground Operations and Ramp Handling. Excellent communication skills and willing to open and extend further knowledge in other fields of work. Core Qualifications: Strong organizational skills, Flexible with working hours, energetic work attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Executive
IndiGo Airlines
12.2020 - 08.2023
- Experience in Customer Services & Ramp
- Screen all accessible property for prohibited items using X-Ray units and/ or physical search procedures
- Coordinate for all security related activities
- Exercise access control to the aircraft as per security norms
- Undertake pre-flight checks of aircraft as per the checklist
- Undertake aircraft ramp surveillance & checks as per laid down process
- Undertake baggage reconciliation process and security checks at BMA Work History
Education
BSC Airlines Tourism & Hospitality Management - Tourism & Hospitality Management
PCTE Group of Institutes
Ludhiana05.2020
Skills
- Customer Service Aptitude
- Able to work under pressure
- Good Communication Skills
- Screening Cargo & Check-in bags
- GoNow Check-in System Knowledge
Accomplishments
- DGR CERTIFIEDCustomer Service Executive with 3yrs experience in Ground Operations and Ramp Handling
- Excellent communication skills and willing to open and extend further knowledge in other fields of work
- Core Qualifications: Strong organizational skills, Flexible with working hours, energetic work attitude.
Certification
CERTIFIED SCREENER
Languages
Punjabi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Timeline
Customer Service Executive
IndiGo Airlines
12.2020 - 08.2023
BSC Airlines Tourism & Hospitality Management - Tourism & Hospitality Management
PCTE Group of Institutes
CERTIFIED SCREENER
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