CYBELE D'SA
Dubai
Summary
Experienced Administrative Professional with 2+ years in Dubai real estate sector. Skilled in office management, documentation and client relations. Proven ability to support business operations with efficiency, accuracy, and professionalism.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Admin
Al Hilal Property
Dubai
08.2022 - 05.2025
- Preparing and maintaining tenancy contracts
- Tracking lease expirations and managing upcoming renewals
- Evaluating Rental increments
- Assisting tenants on lease agreements, renewals, and inquiries.
- Client relations and Stakeholder management
- Issuing and managing TAX invoices
- Keeping track of VAT filings and maintaining records related to corporate tax compliance
- Managing front desk, attending incoming calls, emails, and walk-in inquiries
- Appling for Maintenance and related Permissions for the properties.
- Hanling day-to-day office operations, including filing, scheduling, and record keeping, contributing to smooth administrative workflows.
Customer Service Executive
Tatwa Technology
Mumbai
09.2021 - 03.2022
- Managed customer inquiries via calls and email, focusing on billing and technical support.
- Promoted services and maintained performance metrics.
- Resolved complaints efficiently, turning negative experiences into positive outcomes.
- Followed up on customer interactions to ensure satisfaction and retention.
- Multitasked in a high-volume environment while ensuring quality assurance.
Education
Bachelor of Management Studies -
Don Bosco Institute of Technology
06.2018 - 03.2020
Higher Secondary Certificate (HSC) - undefined
St. John the Baptist Jr College
06.2015 - 06.2017
Skills
- Office Administration
- Client Communication
- Document Preparation
- Problem Solving & Conflict Resolution
- MS Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Drive)
Languages
English
Hindi
Konkani
French
Personal Information
- Passport Number: V8914878
- Date of birth: 03/11/99
- Nationality: Indian
- Marital status: Single
Timeline
Admin
Al Hilal Property
08.2022 - 05.2025
Customer Service Executive
Tatwa Technology
09.2021 - 03.2022
Bachelor of Management Studies -
Don Bosco Institute of Technology
06.2018 - 03.2020
Higher Secondary Certificate (HSC) - undefined
St. John the Baptist Jr College
06.2015 - 06.2017
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