Cynthia Moyo
Abu Dhabi
Summary
Dedicated and detail-oriented housekeeper with over 3 years of experience in maintaining cleanliness and order in various residential and commercial settings. Proficient in executing a wide range of cleaning duties, including dusting, vacuuming, mopping, and sanitizing surfaces. Skilled at efficiently organizing spaces and managing inventory. Strong communication and interpersonal abilities, committed to delivering exceptional service to ensure client satisfaction.
Overview
5
5
years of professional experience
Work History
Waitress
Jameson Hotel
01.2021 - 01.2024
- Receive and analyze complaints to ensure they are solved in an effective way
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Taking customer orders and making sure all deliveries are done on time
- Collected and analyzed customer information to prepare product or service reports
- Responding to customer reviews
- Delivering information about the company promotion
- Responded to customer requests for products, services, and company information.
Housekeeping
Jameson Hotel
01.2019 - 01.2021
- Fold linen bed and remove used linen
- Inspected items for stains, damage, or needed repairs before and after laundering
- Maintained a clean and organized work area, adhering to safety and hygiene standards
- Folded and organized items neatly for storage or delivery
- Kept track of inventory levels for cleaning supplies and request restocking as needed
- Ensuring that the policies and procedures of hotel and laundry department are followed
- Stock and maintain supply rooms
- Removing garbage, recycling and providing room service.
Education
Skills
- Excellent communication skills
- Teamwork
- Creative problem-solving
- Service standard compliance
- Time management
- Empathy
- Interpersonal Skills
- Product Knowledge
- Flexibility
Languages
English
Shona
Personal Information
Title: Housekeeping attendant
References
Reference upon request
Hobbies and Interests
- Decorating
- Reading
- Singing
singing ,exploring
Both singing and exploring have played a significant role in shaping my personal and professional growth, as they have taught me valuable skills such as communication, adaptability, and problem-solving. I believe these experiences make me a well-rounded and versatile candidate, and I am eager to bring my unique perspective and skills to your organization."
Timeline
Waitress
Jameson Hotel
01.2021 - 01.2024
Housekeeping
Jameson Hotel
01.2019 - 01.2021
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