Cynthia Añojo Lacanlale
Team Leads
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
5
5
Certificates
Work History
Team Leader DXB Airports/Dubai Duty Free, Virgin MobileUAE
IML EVENTS & MANAGEMENT LLC
Dubai
07.2017 - 07.2023
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Passionate about learning and committed to continual improvement.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
- Worked well in a team setting, providing support and guidance.
Store Supervisor /Officer-in-Charge
JUMBO ELECTRONICS COMPANY LTD LLC
Dubai
12.2010 - 01.2017
- Mentored new sales associates to contribute to store's positive culture.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Conducted inventory analysis to determine optimal stock levels.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Successfully drove new product lines to increase annual profits by Number%.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Propelled market share to surge ahead of competitors and earn #Number ranking.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
SALES AMBASSADOR SAMSUNG SMARTPHONE
EROS ELECTRONICS INC.
Dubai
07.2007 - 07.2010
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to develop and implement creative solutions to complex problems.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
BACHELOR OF ARTS IN ENGLISH, MASS COMMUNICATIONS - Mass Communications
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
STA. MESA MANILA, PHILIPPINES 06.1997 - 03.2000
Skills
Executive team leadership
Certification
Philippine Government Certification: Career Service Sub Professional Issued by: Civil Service Commission, Philippines License # 96-274709 Manila PHILIPPINES
Timeline
Team Leader DXB Airports/Dubai Duty Free, Virgin MobileUAE
IML EVENTS & MANAGEMENT LLC
07.2017 - 07.2023
Store Supervisor /Officer-in-Charge
JUMBO ELECTRONICS COMPANY LTD LLC
12.2010 - 01.2017
SALES AMBASSADOR SAMSUNG SMARTPHONE
EROS ELECTRONICS INC.
07.2007 - 07.2010
BACHELOR OF ARTS IN ENGLISH, MASS COMMUNICATIONS - Mass Communications
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
06.1997 - 03.2000
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