Cynthia Añojo Lacanlale
Team Leads
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
5
5
Certificates
Work History
Team Leader DXB Airports/Dubai Duty Free, Virgin MobileUAE
IML EVENTS & MANAGEMENT LLC
Dubai
07.2017 - 07.2023
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Passionate about learning and committed to continual improvement.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
- Worked well in a team setting, providing support and guidance.
Store Supervisor /Officer-in-Charge
JUMBO ELECTRONICS COMPANY LTD LLC
Dubai
12.2010 - 01.2017
- Mentored new sales associates to contribute to store's positive culture.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Conducted inventory analysis to determine optimal stock levels.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Successfully drove new product lines to increase annual profits by Number%.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Propelled market share to surge ahead of competitors and earn #Number ranking.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
SALES AMBASSADOR SAMSUNG SMARTPHONE
EROS ELECTRONICS INC.
Dubai
07.2007 - 07.2010
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to develop and implement creative solutions to complex problems.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
BACHELOR OF ARTS IN ENGLISH, MASS COMMUNICATIONS - Mass Communications
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
STA. MESA MANILA, PHILIPPINES 06.1997 - 03.2000
Skills
Executive team leadership
Certification
Philippine Government Certification: Career Service Sub Professional Issued by: Civil Service Commission, Philippines License # 96-274709 Manila PHILIPPINES
Timeline
Team Leader DXB Airports/Dubai Duty Free, Virgin MobileUAE
IML EVENTS & MANAGEMENT LLC
07.2017 - 07.2023
Store Supervisor /Officer-in-Charge
JUMBO ELECTRONICS COMPANY LTD LLC
12.2010 - 01.2017
SALES AMBASSADOR SAMSUNG SMARTPHONE
EROS ELECTRONICS INC.
07.2007 - 07.2010
BACHELOR OF ARTS IN ENGLISH, MASS COMMUNICATIONS - Mass Communications
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
06.1997 - 03.2000
Philippine Government Certification: Career Service Sub Professional Issued by: Civil Service Commission, Philippines License # 96-274709 Manila PHILIPPINES
CEO Quarter Awardee Retail Division, Single Representative JUMBO ELECTRONICS INC. Year 2013
INTEL SALES PLAQUE AWARDEE INTEL TABLETS SALES ACHIEVER IN UNITED EMIRATES RETAIL DIVISION for JUMBO Electronics Intel Dubai, United Arab Emirates Year 2013- December
Jumbo Product Specialist JUMBO ELECTRONICS, RETAIL DIVISION 1st BATCH, 2013
Apple PIN and Certification, 2012-2015 Apple Sales Professional (ASTRO) Apple On-Line Training/ Apple Course, Dubai
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