TEJBIR SINGH
Dubai ,UAE
Summary
“Motivated and results-oriented Sales Professional with strong experience in customer service, sales growth, and client relationship management. Skilled in achieving sales targets, promoting products effectively, and providing excellent customer support. Strong communication, negotiation, and teamwork abilities with a proven capacity to work in fast-paced environments and contribute to business success.”
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work history
Manager
Falcon Baig Supermarket L L C
Dubai, UAE
2025.09 - Current
- Managed daily supermarket operations and supervised staff performance.
- Handled inventory control, stock management, and product ordering.
- Ensured excellent customer service and resolved customer complaints efficiently.
- Monitored sales performance and worked to increase store revenue.
- Maintained proper product display and store cleanliness standards.
- Managed cashier activities and daily cash handling procedures.
- Trained new employees on company policies and customer service standards.
- Coordinated with suppliers and vendors for timely product delivery.
- Prepared daily and monthly sales reports for management review.
- Ensured compliance with safety and operational procedures.
Sales Offucer & PRO (Public Relation Officer)
Spider Access Heavy Equipment Rental L. L.C
Dubai, UAE
2024.07 - 2025.09
- Achieved monthly and yearly sales targets successfully.
- Built and maintained strong relationships with customers and clients.
- Identified new business opportunities to increase company sales.
- Conducted market research to understand customer needs and competitor activities.
- Prepared sales reports and presented performance updates to management.
- Handled customer inquiries and resolved complaints professionally.
- Promoted company products and services through direct sales and communication.
Service Technician
Foneman Fzco
Dubai
2019.12 - 2024.07
- Refurbish and repair all iPhone models to factory specifications.
- Perform CIP Level (Level 3) technician repairs and diagnostics.
- Specialize in camera dot repairs for all iPhone models effectively.
- Replace front and back glass for iPhone models with precision.
- Manage inventory, tools, and resources for efficient repairs.
- Troubleshoot and resolve technical issues in a timely manner.
- Ensure high-quality service & customer satisfaction consistently.
Service Technician
B2X Service India Pvt. Ltd
Jalandhar
2014.05 - 2019.11
- Repair iPhone, MacBooks, & iMacs according to Apple guidelines.
- Certified Apple Certified Mac Technician (2015) & 2019 editions.
- Conduct iMac (Late 2012) qualification exam & repair effectively.
- Monitor and check stock availability of parts and components.
- Provide customer service while troubleshooting technical issues.
- Ensure repairs meet strict industry standards and Apple specs.
Workshop In Charge
DIPS Polytechnic College
Tanda
2011.09 - 2014.05
- Manage workshop across five engineering trades & departments.
- Teach AutoCAD and Pro-E software classes as needed.
- Oversee maintenance, safety, and functionality of equipment.
- Coordinate practical sessions for students and faculty members.
- Schedule and allocate resources efficiently for all workshops.
- Supervise and guide students during hands-on training activities.
- Organize, manage, and promote college programs and events.
Workshop In Charge
Collage of Engineering & Management
Kapurthala
2007.07 - 2011.09
- Oversee workshops in Electrical, Mechanical, Computer, Electronics, and Civil Engineering.
- Ensure proper maintenance, safety, & functionality of equipment.
- Coordinate practical training sessions for students and faculty.
- Schedule resources for all workshops and training sessions.
- Organize & manage cultural programs and events for the college.
- Occasionally teach AutoCAD & Pro-E software classes to students.
Drawing Instructor
St. Solider I.T.I. (Industrial Training Institute)
Shahkot
2006.08 - 2007.07
- Instruct students in drawing techniques across six eng. trades.
- Teach technical drawings for Electrical, Automobile, Computer, Electronics, Plumbing, and Refrigeration.
- Ensure students proficiency in drafting & blueprint interpretation.
- Manage & coordinate college cultural programs & student events.
- Occasionally teach Automobile Engineering subjects to students.
- Supervise student progress and provide guidance on drawings.
Workshop Supervisor
M/s Dada Motor Garage
Jalandhar
2005.02 - 2006.08
- Supervise maintenance of Hindustan Motors, Piaggio, and LML.
- Manage workshop operations, ensuring quality service delivery.
- Oversee a team of technicians, ensuring adherence to protocols.
- Ensure repairs for Ambassadors, Three Wheelers, and Scooters.
- Maintain and manage workshop tools, equipment, and inventory.
- Monitor customer satisfaction, ensuring high service standards.
Workshop Supervisor
M/s International Surgical Industry
Jalandhar
2004.06 - 2005.02
- Inspect & ensure the quality of hand tools & surgical equipment.
- Conduct meetings with customers to address their concerns.
- Manage labor to ensure accurate and efficient work processes.
- Monitor & check stock to ensure availability of goods for export.
- Oversee production processes, ensuring adherence to standards.
- Coordinate with other departments to maintain smooth workflow.
Education
Diploma - Mechanical Enginnering
J.R. Polytechnic Collage
Hoshiarpur, Punjab, India 2001.03 - 2004.05
Higher Secondary Certificate - undefined
Punjab State Education Board
Jalandhar, India 2000.03 - 2001.03
Skills
- Ms Office Proficient
- Expertise in AutoCad
- Pro-Engineering
- Email Communication
- Mobile Hardware Repair
- Diagnostic Tools Use
- Mobile Operating Systems
- Hardware Testing
- Technical Support
- Inventory Management
- Quality Inspection
- Troubleshooting Skills
- Advanced Mobile Repair
- Technical Documentation
- Mobile Device Calibration
- Repair Cost Estimation
- Communication Skills
- Problem-Solving Ability
- Exceptional Customer Service Orientation
- Strong Attention to Detail
- Team Collaboration
- Emotional Intelligence
- Decision-Making Skills
- Multitasking Abilities
- Organizational Skills
- Strong Negotiation Skills
LANGUAGES
Hindi - Native
Punjabi - Regional
English - Proficient
REFERENCE
Will be provided upon request.
DECLARATION
I solemnly declare that all the information furnished in this document is free of errors to the best of my knowledge. TEJBIR SINGH
PERSONAL DATA
- Date of Birth: 29/04/1983
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Driving License: Valid UAE
Timeline
Manager
Falcon Baig Supermarket L L C
2025.09 - Current
Sales Offucer & PRO (Public Relation Officer)
Spider Access Heavy Equipment Rental L. L.C
2024.07 - 2025.09
Service Technician
Foneman Fzco
2019.12 - 2024.07
Service Technician
B2X Service India Pvt. Ltd
2014.05 - 2019.11
Workshop In Charge
DIPS Polytechnic College
2011.09 - 2014.05
Workshop In Charge
Collage of Engineering & Management
2007.07 - 2011.09
Drawing Instructor
St. Solider I.T.I. (Industrial Training Institute)
2006.08 - 2007.07
Workshop Supervisor
M/s Dada Motor Garage
2005.02 - 2006.08
Workshop Supervisor
M/s International Surgical Industry
2004.06 - 2005.02
Diploma - Mechanical Enginnering
J.R. Polytechnic Collage
2001.03 - 2004.05
Higher Secondary Certificate - undefined
Punjab State Education Board
2000.03 - 2001.03