Fadia Jamran

· Supervise all incoming/outgoing mails

· Keep records of all the deals, transactions and other accounts related.

· Maintain receipts, records and withdrawal from stock.

· Inspect deliveries for damage or discrepancies; quality, quantity ,…etc and report those to accounting for reimbursements and record keeping.

· Keep logs and records of warehouse stock, executed orders,…etc.

· Prepare accurate reports for upper management.

· Online website and E-commerce, to upload products with necessary information, description and media on E-commerce platform.

· Arranging courier and liaising for payment of freight and other charges or collection of payment on behalf of the client/company.

· Maintaining trackers and logs of all shipments incoming and outbound.

· Maintain good relations with suppliers of the company.

· Communicate with the supplier of requirements in a timely and organized manner.

· Liaise between international suppliers and freight.

• Translated from Arabic to English - English to Arabic
• Applied language skills such as grammar, syntax, semantics, style and appropriate terminology
• Consistently completed work by deadline
• Translated written educational, scientific, medical and legal documents
• Classroom instruction for University English classes per diem

Process New Policies

Update/Change Existing Policies

Communicate with Policyholders

Review Polices and Documentation

Work with Agents

Handle the accounts payable/receivable

Follow up policy payments and recovery.

Manage and control timely and accurate processing of all items in order to achieve quality standards for service and accuracy. Provide value added consultative Services to customers, Business Banking Group. Ensuring all transactions is processed in accordance with all international and regional banking standards and regulations.

Conducting independent studies of departmental operations and management system though the analysis of organizational structure, information flow, records management, work methods, job descriptions, staffing patterns and functions; documenting findings of studies and reviews; applying personal judgment and discretion in developing recommendations for revisions of existing systems and/or implementation of new systems, procedures or organizational structure and training programs for improved cost effectiveness and program efficiency.

Dealing with existing borrowers and walked in potential borrowers, providing solutions for default clients, increase customer interest towards the bank products and services.

Designed and developed sales tools, performed market analysis, business performance assessments. Forwarded analysis to senior management.

Ensured compliance to procedures and liaised with external and internal auditors to clarify apparent non-conformities.

Assisting the Branch Manager and Customer Service Manager (CSM) in their daily tasks; such as clearing and collection cheques, manage branch expenses, reconciliation of treasury accounts plus others.

Assisting and reporting to Customer Service Manager, under my responsibilities I was opening customer’s accounts answering customer’s queries, solving customer’s issues and debit cards custodian.