Karan Bakshi

Clever IT Support Specialist develops innovative solutions to unforeseen issues. Competent manager of 200 systems spread across single or multi-site installations. Maintains exceptional uptime figures through hands-on management of all hardware and software assets. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Detail-oriented System Analysis with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge. Versatile IT Support Specialist ready to tackle diverse hardware and software realities. Trusted to safeguard both physical assets and digital files against unwanted intrusion. Holistic provider of on-site and network security and technical response services. Patient IT Support Specialist with experience in selecting and setting up technical equipment. Strong written and oral communication skills resulted in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduced concerns related to new technology. Agile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Presents customer concerns to internal development staff for integration into future updates. Positively impacts all customer interactions and engineering efforts for supported products. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Windows 10 Baseline Certification