Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Successful culinary professional with expertise in team and operations management. History maintaining high kitchen standards and exceeding expectations for food quality, safety and style.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Commis Chef
Burj Al Arab, Jumeirah
Dubai, United Arab Emirates
04.2022 - Current
Handling VIP guest, as I am working with restaurant and front of the house. (more keen in Guest Relations)
Expertly handled customers' objections, complaints and comments, ensuring feedback was promptly actioned prior to guests' departure.
Maintained brand advocacy by ensuring all guest requests were promptly catered to, inspiring team members to go the extra mile to deliver outstanding customer service.
Delivered food to highest hygiene, quality and safety standards by strictly following regulations.
Cooperated well with kitchen teams, improving workflow and raising working standards.
Hosted welcome events for new hires to build company culture.
Used staff survey findings to implement enhanced working conditions and practices.
Real Estate Agent
Happy Home Consulting
Mumbai, India
11.2020 - 01.2022
Collated detailed property information and organised photo shoots.
Verified completion of legal formalities prior to closing dates.
Developed close relationships with area realtors and promoted builders to boost referral network.
Professionally represented sellers in complex negotiation with prospective buyers.
Showed residential properties and explained features, value and benefits of available homes.
Answered phone calls and emails from potential and existing customers.
Coordinated appointments with prospective buyers to showcase houses and plots.
Generated lists of properties compatible with buyers' needs and financial resources.
Commis Chef
Burj Al Arab, Jumeirah
Dubai, United Arab Emirates
12.2018 - 08.2020
Accurately measured dish ingredients to support precise portioning.
Supported senior chefs in preparing original daily menus, showcasing culinary abilities with seasonal produce.
Prepared and presented innovative dishes of exceptional quality and uniformity.
Intern Trainee
J.W Marriott Mumbai Sahar
Mumbai, India
11.2016 - 03.2017
Checked in guests, providing room keys and hotel maps.
Delivered first-class reception, food and beverage service across hotel facilities.
Prepared customer bills and processed payments upon check out.
Encouraged guests to complete satisfaction surveys to aid hotel improvements.
Registered guest information on database to maintain accuracy.
Facilitated check-in and check-out procedures for guests.
Answered guest calls and resolved queries promptly and politely.
Education
BSC- HS - Bachelor of Science & Hospitality Studies
University Of Mumbai
Mumbai, India
03.2020
Skills
Staff development
Talent management
L&D strategies
New employee orientation
Hazard Analysis Critical Control Points (HACCP)
Strategic planning
Food safety and hygiene
Interests
Keeping Exotic Birds & Breeding Exotic Fish
Certification
Certified Human Resource Professional (2023)
HACCP (2022)
Basic Safety & Security (2019)
Accomplishments
Achieved [Result] by completing [Task] with accuracy and efficiency.
Collaborated with team of [Number] in the development of [Project name].
Resolved product issue through consumer testing.
Documented and resolved [Issue] which led to [Results].
Affiliations
APICS – Association for Supply Chain Management
Additional Information
Certified Human Resource Professional (CHRP)- American Institute
Languages
English
Fluent
Hindi
Native
Timeline
Commis Chef
Burj Al Arab, Jumeirah
04.2022 - Current
Real Estate Agent
Happy Home Consulting
11.2020 - 01.2022
Commis Chef
Burj Al Arab, Jumeirah
12.2018 - 08.2020
Intern Trainee
J.W Marriott Mumbai Sahar
11.2016 - 03.2017
BSC- HS - Bachelor of Science & Hospitality Studies
University Of Mumbai
Certified Human Resource Professional (2023)
HACCP (2022)
Basic Safety & Security (2019)
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