Summary
Overview
Work History
Education
Skills
Interests
Certification
Accomplishments
Affiliations
Additional Information
Languages
Timeline
CustomerServiceRepresentative
Daanish Bustani

Daanish Bustani

Dubai,United Arab Emirates

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


  • Successful culinary professional with expertise in team and operations management. History maintaining high kitchen standards and exceeding expectations for food quality, safety and style.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Commis Chef

Burj Al Arab, Jumeirah
Dubai, United Arab Emirates
04.2022 - Current
  • Handling VIP guest, as I am working with restaurant and front of the house. (more keen in Guest Relations)
  • Expertly handled customers' objections, complaints and comments, ensuring feedback was promptly actioned prior to guests' departure.
  • Maintained brand advocacy by ensuring all guest requests were promptly catered to, inspiring team members to go the extra mile to deliver outstanding customer service.
  • Delivered food to highest hygiene, quality and safety standards by strictly following regulations.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Hosted welcome events for new hires to build company culture.
  • Used staff survey findings to implement enhanced working conditions and practices.

Real Estate Agent

Happy Home Consulting
Mumbai, India
11.2020 - 01.2022
  • Collated detailed property information and organised photo shoots.
  • Verified completion of legal formalities prior to closing dates.
  • Developed close relationships with area realtors and promoted builders to boost referral network.
  • Professionally represented sellers in complex negotiation with prospective buyers.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Answered phone calls and emails from potential and existing customers.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Generated lists of properties compatible with buyers' needs and financial resources.

Commis Chef

Burj Al Arab, Jumeirah
Dubai, United Arab Emirates
12.2018 - 08.2020
  • Accurately measured dish ingredients to support precise portioning.
  • Supported senior chefs in preparing original daily menus, showcasing culinary abilities with seasonal produce.
  • Prepared and presented innovative dishes of exceptional quality and uniformity.

Intern Trainee

J.W Marriott Mumbai Sahar
Mumbai, India
11.2016 - 03.2017
  • Checked in guests, providing room keys and hotel maps.
  • Delivered first-class reception, food and beverage service across hotel facilities.
  • Prepared customer bills and processed payments upon check out.
  • Encouraged guests to complete satisfaction surveys to aid hotel improvements.
  • Registered guest information on database to maintain accuracy.
  • Facilitated check-in and check-out procedures for guests.
  • Answered guest calls and resolved queries promptly and politely.

Education

BSC- HS - Bachelor of Science & Hospitality Studies

University Of Mumbai
Mumbai, India
03.2020

Skills

  • Staff development
  • Talent management
  • L&D strategies
  • New employee orientation
  • Hazard Analysis Critical Control Points (HACCP)
  • Strategic planning
  • Food safety and hygiene

Interests

Keeping Exotic Birds & Breeding Exotic Fish

Certification

  • Certified Human Resource Professional (2023)
  • HACCP (2022)
  • Basic Safety & Security (2019)

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].

Affiliations

  • APICS – Association for Supply Chain Management

Additional Information

Certified Human Resource Professional (CHRP)- American Institute

Languages

English
Fluent
Hindi
Native

Timeline

Commis Chef

Burj Al Arab, Jumeirah
04.2022 - Current

Real Estate Agent

Happy Home Consulting
11.2020 - 01.2022

Commis Chef

Burj Al Arab, Jumeirah
12.2018 - 08.2020

Intern Trainee

J.W Marriott Mumbai Sahar
11.2016 - 03.2017

BSC- HS - Bachelor of Science & Hospitality Studies

University Of Mumbai
  • Certified Human Resource Professional (2023)
  • HACCP (2022)
  • Basic Safety & Security (2019)
Daanish Bustani