Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
DAINA ROSE CONTRATA

DAINA ROSE CONTRATA

Dubai

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager on Duty

Fujiya Japanese Restaurant
10.2018 - Current
  • Improved team productivity by implementing efficient scheduling and task delegation processes.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
  • Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

WAITRESS

TASHIR PIZZA
08.2017 - 08.2018
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Education

Associate of Science - Hotel Management

COLEGIO DE STA. TERESA DE AVILA FOUNDATION
PHILIPPINES
04.2013

Skills

  • Staff Training and Development
  • Sales and Marketing
  • Policy Enforcement
  • Scheduling Proficiency
  • Adaptability and flexibility

Affiliations

  • MANAGEMENT TRAINING JAPAN TOKYO NOV 2023

Certification

PERSON IN CHARGE CERTIFICATE VALID UNTIL 2025

Timeline

Manager on Duty

Fujiya Japanese Restaurant
10.2018 - Current

WAITRESS

TASHIR PIZZA
08.2017 - 08.2018

Associate of Science - Hotel Management

COLEGIO DE STA. TERESA DE AVILA FOUNDATION

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DAINA ROSE CONTRATA