DAINA ROSE CONTRATA
Dubai
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager on Duty
Fujiya Japanese Restaurant
10.2018 - Current
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
- Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
WAITRESS
TASHIR PIZZA
08.2017 - 08.2018
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Associate of Science - Hotel Management
COLEGIO DE STA. TERESA DE AVILA FOUNDATION
PHILIPPINES04.2013
Skills
- Staff Training and Development
- Sales and Marketing
- Policy Enforcement
- Scheduling Proficiency
- Adaptability and flexibility
Affiliations
- MANAGEMENT TRAINING JAPAN TOKYO NOV 2023
Certification
PERSON IN CHARGE CERTIFICATE VALID UNTIL 2025
Timeline
Manager on Duty
Fujiya Japanese Restaurant
10.2018 - Current
WAITRESS
TASHIR PIZZA
08.2017 - 08.2018
Associate of Science - Hotel Management
COLEGIO DE STA. TERESA DE AVILA FOUNDATION