Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Dainius Gudauskas

Customer Service Professional
Dubai,DU

Summary

  • Dedicated Customer Service & Hospitality professional with history of meeting company goals utilizing consistent and organized practices.
  • Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
  • Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
  • Proficient in using independent decision-making skills and sound judgment to positively impact company success.
  • Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
  • Approachable & friendly with positive 'Can Do' attitude, driven to succeed within any role I take with a desire to learn new skills, expand on them & achieve for both myself personally & professionally.

Overview

3
3
Languages
2
2
years of post-secondary education
18
18
years of professional experience

Work History

Model / Actor

Various Model Agencies
Dubai, Dubai
01.2021 - Current
  • Promoted products and services by posing for commercials, live shows and photo shoots.
  • Posed and strutted to demonstrate features such as garment quality, style and design.
  • Attended over a number of casting calls, fittings, shows and shootings.
  • Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.

Real Estate Agent

Good Reputation Real Estate
Dubai, Dubai
07.2020 - 12.2020
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Communicated with clients to understand property needs and preferences.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Collected fees and documented payment processes for property transactions.
  • Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
  • Advertised client properties through websites, social media and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.

Guest Services Manager

Etihad Airways
Abu Dhabi, Abu Dhabi
05.2005 - 06.2020

• Working in Global Multicultural & Multinational Environment
• Leading & Managing a Team of over 20 people
• Performance Management and Counseling
• Managing Inflight Service and Sales Onboard In Various Classes • Building Guest Rapport
• Managing Team Efficiently to Ensure They Provide Satisfactory Guest Inflight Experience
• Ensuring All Team Members Appearance is Presentable & Satisfactory as per Style & Image Guidelines
• Inflight Incident Reporting
• Managing & Resolving Guest Issues & Complaints Onboard
• Ensuring Guest Safety, Security & Comfort Throughout the Flight

• Ensuring Civil Aviaon Regulations & Safety Compliance
• Managing all Safety Equipment Onboard in Confidence
• Trained to provide First Aid to the Guests

• Quality Check of Food & Beverage Onboard

• Creating Efficient Teamwork Environment

New Uniform Project Manager

Etihad Airways
Abu Dhabi, Abu Dhabi
10.2014 - 01.2015

• Supported Delivery of New Uniform Project
• Liaison with Procurement & Suppliers
• Shipment Delivery & Tracking
• Distribution Scheduling, On Time Performance

• Distribution Execution, Task Management
• Style & Image Support Desk, Quality Assurance

Concierge

Grand Hotel
Sharjah, Sharjah
07.2003 - 04.2005

• Uploading and Loading the Luggage
• Handling Guest Luggage on Arrival and Departure
• Guest's Room Assistance with Various Needs
• Escorting & Directing Guests within Hotel Premises
• Rooming the Guests
• Arranging Transportation
• Assisting with Valet Parking
• Delivering Message, Mail or Parcel to the Guest's Room
• Handling Lost & Found Items
• Assist Guests with Short or Long Term Luggage Storage
• Utilizing Telephone System, Fax, Photocopier
• Perform any Other Dues as Assigned by the Management

Education

College Diploma - Business Administration

Klaipeda ‘Builders’ College
Klaipeda, Lithuania
09.2000 - 06.2002

Skills

Organization and Time management

undefined

Hobbies

Enjoy all type of sport activities, have a passion for hiking, traveling around the world, photography & videography.

Timeline

Model / Actor

Various Model Agencies
01.2021 - Current

Real Estate Agent

Good Reputation Real Estate
07.2020 - 12.2020

New Uniform Project Manager

Etihad Airways
10.2014 - 01.2015

Guest Services Manager

Etihad Airways
05.2005 - 06.2020

Concierge

Grand Hotel
07.2003 - 04.2005

College Diploma - Business Administration

Klaipeda ‘Builders’ College
09.2000 - 06.2002
Dainius GudauskasCustomer Service Professional