Dainze John
SALES MERCHANDISER
DUBAI
Summary
I’ve got more than six years of experience in total as a Sales Merchandiser, and I'm seeking a position that offers opportunities for career growth. I’m a highly result-oriented professional with experience in Retail management, and Sales and merchandising.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Merchandiser
Aster pharmacy
DUBAI
08.2021 - Current
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Established strong vendor relationships to maintain and support business.
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
- Answered customer questions regarding store merchandise, department information, and pricing.
Shelf Stocker
Farm Fresh
DUBAI
01.2018 - 12.2020
- Helped customers locate desired items and transfer oversized items to vehicles.
- Answered customer questions and provided detailed product information.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Checked and pulled defective or expired products from shelves.
- Unloaded arriving product stock and moved to store display areas.
- Maintained stockroom records and generated reports for management.
Merchandiser
T Choithram & Sons
DUBAI
07.2012 - 04.2020
- Stocked and rotated products regularly
- Recommended, selected and helped locate merchandise based on customer needs and desires
- Ensured top selling Hershey products reached their full potential by forecasting profits and sales
- Provided product knowledge to store representatives to insure customer service
- Controlled proper inventory of stock and ordering of product
Marketing Supervisor
Oki Doki
QUITO
12.2016 - 06.2017
- Conducting real-time phone monitoring of staff
- Maintaining staff attendance and punctuality reports
- Promptly handling customer complaints
- Maintaining accurate records of customer contracts
- Completing all sales paperwork.
- Designed and implemented marketing and branding collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Optimized landing pages and increased online visibility with SEO tools
Territory Sales Representative
MAXWIN BUSINESS SOLUTION, Cadbury India Ltd
KOLLAM
07.2015 - 11.2016
- Resurrected and monetized dormant leads to build book of business and increase revenues.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
Merchandiser
PRIYA AGENCIES, Formerly Marico Ltd
Kollam
08.2014 - 01.2015
- Responsibilities
- Stocked and rotated products regularly
- Recommended, selected and helped locate merchandise based on customer needs and desires
- Accurately logged all daily shipping and receiving orders
- Communicated all merchandise needs or issues to appropriate manager
- Organized store by returning all merchandise to its proper place and keeping floors clean
- Completed Monthly inventory counts
Logistics Assistant
Genius Consultants Ltd, India Limited
TRIVANDRUM
04.2014 - 10.2014
- Generated, distributed and filed copies of all billing paperwork.
- Oversaw daily inventory counts to maintain data accuracy.
- Received and processed customer payments.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
Sales Executive
BHUVAN COMPUTERS
TRIVANDRUM
04.2012 - 06.2013
- Supported back-end team in keeping computer technology organized and locating desired items for customers.
- Documented customer orders and processed accurate payments for products, warranties and support contracts.
- Assisted with computer repair and upgrade orders for customers.
- Built strong relationships with store customers based on knowledgeable support for diverse computer needs.
Education
Bachelor of Commerce -
Rabindranath Tagore University
INDIA 06.2019 - 06.2022
Diploma in Computer Application -
Rutronix (Government of Kerala)
INDIA 09.2013 - 02.2014
A+ Certification -
Blueshell Technologies
KOCHI 08.2011 - 02.2012
Computer Hardware And Networking -
Blueshell Technologies
KOCHI 08.2010 - 08.2011
High School Diploma -
ST.Joseph’s Higher Secondary School
TRIVANDRUM 06.2008 - 06.2010
Skills
Showroom Sales Promotionundefined
Timeline
Merchandiser
Aster pharmacy
08.2021 - Current
Bachelor of Commerce -
Rabindranath Tagore University
06.2019 - 06.2022
Shelf Stocker
Farm Fresh
01.2018 - 12.2020
Marketing Supervisor
Oki Doki
12.2016 - 06.2017
Territory Sales Representative
MAXWIN BUSINESS SOLUTION, Cadbury India Ltd
07.2015 - 11.2016
Merchandiser
PRIYA AGENCIES, Formerly Marico Ltd
08.2014 - 01.2015
Logistics Assistant
Genius Consultants Ltd, India Limited
04.2014 - 10.2014
Diploma in Computer Application -
Rutronix (Government of Kerala)
09.2013 - 02.2014
Merchandiser
T Choithram & Sons
07.2012 - 04.2020
Sales Executive
BHUVAN COMPUTERS
04.2012 - 06.2013
A+ Certification -
Blueshell Technologies
08.2011 - 02.2012
Computer Hardware And Networking -
Blueshell Technologies
08.2010 - 08.2011
High School Diploma -
ST.Joseph’s Higher Secondary School
06.2008 - 06.2010
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