Daisy Marimo

• Delivered personalized VIP and VVIP services with a strong focus on punctuality, safety, and comfort.

• Ensured seamless passenger handling by collaborating with border control and ground teams.

• Adapted quickly to last-minute operational changes, maintaining service quality at all times.

• Upheld professional grooming and service standards under high-pressure environments.

• Assisted passengers with check-in, boarding, and transfers while ensuring compliance with aviation safety regulations.

• Resolved customer queries and concerns with professionalism and efficiency.

• Maintained exceptional grooming and service standards aligned with company requirements.

• Delivered tailored hospitality experiences, anticipating guest needs for maximum satisfaction.

• Handled customer complaints effectively, turning challenges into positive guest experiences.

• Recognized multiple times as ‘Employee of the Month’ for excellence in service.