Damodar Thapa

• Inspected rooms to confirm quality and attention to detail met brand standards.
• Worked with front desk staff to respond promptly to guest requests, maximizing customer satisfaction.
• Managed team schedule to deliver cleaning consistent with check-in and departure times.
• Updated room status on the hotel software after every cleaning session accurately reducing room turnaround time.
• Streamlined communication between front office and housekeeping department leading to improved operational efficiency.

House Keeping Head Attendant

• Maintained cleanliness of facilities for enhanced guest experience.
• Coordinated with other staff members effectively, ensuring efficient team collaboration.
• Worked efficiently under pressure whilst maintaining excellent customer service standards.
• Upkept general health, safety and hygiene standards for safe, clean facilities.
• Cleaned changing rooms, bathroom facilities and drains to maintain hygiene standards.