Dana Abbas
Dubai,UAE
Summary
Experienced Senior Recruitment Manager with a proven track record in talent acquisition across the Middle East. Skilled in developing innovative recruitment strategies, attracting top-tier talent, and fostering inclusion and diversity. Adept at leveraging regional market insights and advanced recruitment technologies to drive organizational success and manage teams
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
Senior Recruitment Manager - Assurance - ME
PwC ME
Dubai, UAE
08.2021 - Current
- Developing and implementing recruitment strategies aligned with PwC's long-term goals.
- Leading and mentoring the recruitment team to ensure efficient processes and high performance across locations
- Building strong relationships with senior leadership and hiring managers to understand staffing needs and align recruitment efforts.
- Analyzing recruitment metrics to identify areas for improvement and implement solutions.
- Ensuring adherence to employment laws and PwC's policies while staying updated on industry trends.
- Overseeing the sourcing, interviewing, and onboarding of candidates, with a focus on attracting top-tier talent.
- Collaborating with different departments to forecast staffing needs and plan accordingly.
- Modifying current recruiting processes and developing new processes as needed for all ME countries
- Streamlining the process of subcontractors across the ME region for Risk Assurance
Regional Recruitment Manager - Assurance - ME
PwC
Dubai, UAE
08.2021 - 10.2024
- Developing recruitment strategies to align with PwC's goals and culture.
- Managing the full recruitment cycle, from sourcing candidates to onboarding.
- Collaborating with hiring managers to understand staffing needs and create job descriptions.
- Managing the team to make sure we are hitting targets with 0% escalation
- Tracking recruitment metrics, like time-to-fill and cost-per-hire, to optimize processes.
- Leading and training the recruitment team on best practices and tools.
Recruitment Lead - ME
Cognizant Technology Solutions
Dubai, UAE
06.2018 - 08.2021
- Leading recruitment for ME (Permanent and Contract Staffing) and conducting full recruitment life cycle from sourcing till onboarding and payroll submission
- Responsible for vendor empanelment/ recruitment agencies (Contract drafting and renewal) for the Middle East
- Experience in drafting HR policies like Rehire and Relocation policies
- Responsible for training all new associates in the Talent Acquisition team
- Responsible for Reports and Market Trend Analysis that are used in recruitment strategy meetings
- Responsible for the Cognizant webpage on Linkedin and other job portals
- Super user for all CRM systems related to Recruitment and Onboarding and their enhancements
- Auditing all offer letters and approvals before offers are released by the team in ME
- Working on up to 70 roles at any given time
- Global Outreach Award for APAC for 2020 for running an Interview training program for under-privileged students in UAE
- Six Sigma Yellow belt certified from Cognizant Academy so that I can enhance offer related processes
Executive Recruitment Officer - ME
Cognizant Technology Solutions
Dubai, UAE
02.2014 - 04.2018
- Responsible for overall external hiring for UAE, Qatar and Oman (Permanent and Contract Staffing) from sourcing till onboarding and payroll submission for positions ranging from IT to Sales
- Responsible for vendor empanelment/ recruitment agencies (Contract drafting and renewal) for the Middle East
- Drafting Job Descriptions to suit the desired skills required
- Experience in Campus hiring for Fresh Graduates including traveling to Riyadh for recruitment drives of Saudi nationals
- Coordinating technical interviews and meeting with line managers to discuss the positions further
- Top Performer Award in Q1 2018 for managing a project with one of our clients and releasing 27 offers in 1 day
- Conducted 50 HR interviews in 1 day for a Campus recruitment drive for Saudi nationals in Riyadh and was also the only Female Lead in that project
- Was part of the launch team for the 1st project ever done in ME under Outreach where we did Linkedin training for female students for Women's day
IT and Telecoms Recruitment Consultant
Adecco Middle East
09.2013 - 02.2014
- Using sales, business development, marketing techniques and networking in order to attract business from client companies
- Working towards targets that relate to the KPIs
- Developing a good understanding of IT companies, industry, and trends of recruitment within the Middle East Region
- Headhunting - identifying and approaching suitable candidates who may already be in work
- Shortlisting candidates, requesting references and checking the suitability of applicants before submitting their details to the client
- Negotiating pay and salary rates and finalizing arrangements between client and candidates
- Advertising vacancies appropriately by drafting and placing adverts in a wide range of job boards and Linkedin
- Attend networking events to generate new business opportunities
Recruitment Consultant
Manpower Middle East
05.2012 - 08.2013
- Responsible for delivering growth of new business and account development of existing client relations
- Delivering high quality service to clients and professional candidates through the retention and development of business
- Matching candidates of best fit to client requirements; and performing a variety of supporting administrative tasks
- Undertake thorough behavioral competency based interviews and assess candidates where applicable
- Complete detailed reference checks
- Facilitate cross selling opportunities by engaging the most relevant Manpower ME representatives with the client
- Undertake weekly sales visits to prospective clients
- Generate leads from various research methods including candidate and client referrals, internet, skill selling and paper advertisements
- Ensure terms and conditions for existing clients are current (never 12 months out of date) and new client information entered correctly
- Billed 280,000 AED in Q3 and Q4 of 2012
ICT Resource Consultant
Manpower Solutions
09.2011 - 05.2012
- Responsible for delivering high quality service to professional candidates from the IT industry
- Matching of candidates to client requirements (low level to senior roles)
- Administrating a variety of administrative tasks (uploading CVs, updating recruitment database, advertising jobs, interviewing candidates and writing coversheets)
- Ability to work in a fast-paced and people-oriented environment
- Winner of the Manpower Business Excellence award for Nov 2011
- Billed 450,000 AED as a Resource Consultant
Education
MBA -
University of Balamand
01.2009 - 01.2011
Bachelor - Information Systems
University of Balamand
01.2005 - 01.2009
Associate of Arts - Minor in Business Administration
University of Balamand
07.2007 - 07.2009
Skills
- Recruitment Strategies and Systems
- Subcontractor Hiring
- Team Management
- Processes and Policies
- Executive Hiring
Personal Information
- Title: Recruitment Lead - ME
- Nationality: American Lebanese
Custom
- Advanced Sales Training, 2012
- Hirecraft Recruitment Tool training, 2012
- Linkedin Recruitment Training, 2016
- Phenom Training, 2020
- Talright Training, 2020
- Six Sigma Yellow belt Certified, 2020
- Automated HCM offer roll out training, 2021
Languages
English
Native
Arabic
Native
References
References available upon request.
Timeline
Senior Recruitment Manager - Assurance - ME
PwC ME
08.2021 - Current
Regional Recruitment Manager - Assurance - ME
PwC
08.2021 - 10.2024
Recruitment Lead - ME
Cognizant Technology Solutions
06.2018 - 08.2021
Executive Recruitment Officer - ME
Cognizant Technology Solutions
02.2014 - 04.2018
IT and Telecoms Recruitment Consultant
Adecco Middle East
09.2013 - 02.2014
Recruitment Consultant
Manpower Middle East
05.2012 - 08.2013
ICT Resource Consultant
Manpower Solutions
09.2011 - 05.2012
MBA -
University of Balamand
01.2009 - 01.2011
Associate of Arts - Minor in Business Administration
University of Balamand
07.2007 - 07.2009
Bachelor - Information Systems
University of Balamand
01.2005 - 01.2009
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