Danalucxan Sithiravel

Is a licensed, regulated and credible broker that provides investment services and trading in Contracts for Difference (CFDs) across major instrumental products such as forex, commodities, indices and shares to individual as well as professional traders.

Responsibilities

• Onboarding new clients to invest on financial instruments and return bringing in revenue.
• Growing the account base through strategic and proactive calls (both cold and warm callings).
• Developing and delivering engaging sales presentations to convey service benefits to clients via direct meetings and online Zoom call meetings.
• Performing market research and analytics on the financial instruments trends.
• Educating clients on current promotional offerings and updating on the new investment opportunities and movements within the international stock market trends using persuasive selling tactics.
• Working collaboratively with team members to achieve team revenue.
• Training and developing new hires in company processes, product knowledge, customer service and selling techniques.

Web Development and IT consultancy firm

Responsibilities

• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Promoting company’s services (Website and mobile applications) according to customers’ needs and preferences.
• Attending networking activities to research and connect with prospective clients.
• Managing existing clients’ businesses and databases.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Social Media and Advertising Firm

Responsibilities

• Conducting meetings within local and international prospective clients and delivering engaging sales presentations to convey service benefits.
• Procuring new clients by negotiating and crafting business proposals and contracts to secure the most attractive prices for the services rendered.
• Artwork designing using softwares such as Photoshop, Illustrator, InDesign to design logos, advertisement materials, social media marketing posts, and conducted product photoshoots for many clients of diverse industries (including restaurants, FMCG industries, online retailers, hardware industries)
• Ensuring excellent customer service by Identifying and assessing clients’ requirements and working to achieve satisfaction.
• Building a strong, long-lasting client relationships by partnering with them and understanding their need.
• Developing goals for the development team and constantly monitoring on reviewing on the teams performance.
• Managing Clients and Staff Databases.
• Managing the finance and administration needs of the company.

Telecommunication Industry

Dialog Axiata PLC is one of Sri Lanka's largest telecommunications service providers and mobile network operator owned by the Axiata Group, one of Asia’s leading telecommunications groups.

Responsibilities

• Managing and growing customer accounts base.
• Promoting services according to customers’ requirements and upselling value added services to enhance customers satisfaction.
• Providing introductory information to new customers and constantly ensuring that customers are satisfied with products and services obtained.
• Managing key VIP customers’ account with priority and maintaining confidentiality.
• Bringing in additional revenue by promoting sales of telecommunication services such as Mobile Connection, 4G Connection & Satellite Television connections.
• Promoting sales of mobile phones of authorized brands such as Apple I-Phone, Samsung, Nokia, Oppo, Huawei, MI, Vivo and other digital accessories such as branded Smart Watches, VR Box, 4G Routers, Mobile Dongles, Bluetooth headphones, and others.

Jewelry Retail Store

Managing :

• Sales
• Account Management
• Online Marketing
• Financial needs of the company
• Administration needs of the company