A planner at heart focusing now on business planning and operations. With first-hand experience across agency structures and roles. I work across functions to drive creative problem solving solutions. From rolling client retention program, implementing new work management solutions, optimizing planning processes or leading critical projects and initiatives. I have experience in business intelligence, insights generation and cross-functional collaboration. I am passionate about identifying challenges, designing solutions and implementing processes to enhance efficiency and business performance. I have more than 15 years’ experience in the agency world and I am comfortable operating in high pressure environment. I have excellent project management, communication & collaboration skills.