Dana Rashed Hareb Alzaabi
Specialist - Organizational development
Abu Dhabi
Summary
I am reliable, cooperative, flexible, and self-confident, have good communication skills in both English and Arabic. I am good and familiar with working in group projects, leading the team and participating with all members, can work to deadlines and under stress, pay attention to little details.
Overview
14
14
years of professional experience
Work History
Specialist - Organizational Development
General Administration of Customs
01.2018 - Current
- Implementing and developing operational standards, policies, and procedures.
- Reviewing and analyzing reports, records, and directives to obtain data required for planning department activities.
- Creating and reviewing the organization structure, roles and responsibilities, job descriptions, and policies and procedures.
- Working on the department's key performance indicator (KPI).
- Part of the ISO certification award team (got 5 certifications in the HR field).
- Part of the innovation team in the organization.
- Creating daily, weekly, and monthly reports using Microsoft Excel.
- Working on the annual budget for the organization.
- Identifying issues, analyzing information, and providing solutions to problems.
- Part of the HR transformation team in the organization.
- Working on both HRMS and the new Oracle cloud system (hiring, transferring, promotions, creating positions, deleting positions, delegating, creating, and linking jobs for the new structure).
- Member of the change management team in the organization.
- Worked on creating and implementing the performance policies and procedures for all employees.
- Working on the employees' promotions plan, as well as both the retirement and replacement plans.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Senior Officer - Employee Relations
General Administration of Customs
01.2017 - 12.2017
- Performed basic administration processing, and approval of transactions, data input, and verification of documentation.
- Delivered accurate, consistent, and timely responses to HR processes, systems, and policy requests, and maintained contact until the request was resolved.
- Conducted employee follow-up calls, and performed additional research to develop an in-depth understanding of employee needs.
- Identified and resolved employee issues, and anticipated future needs by explaining, suggesting, and providing information to successfully perform duties.
- Processed employee job and personal data into the HR system, and audited data entry and transactions for accuracy.
- Implementing HRA policies such as end services and vacations.
Recruitment & Manpower Analyst
Department Of Finance
10.2014 - 12.2016
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Hired employees and initiated the new hire paperwork process.
- Verified applicant references and employment details.
- Developed lists of qualified candidates for corporate hiring managers.
- Explained human resources policies, procedures, laws, standards, and regulations to each employee.
- Participated in career fairs to attract the best talents.
- Creating and entering employee details in the Oracle (HRMS) system.
- Creating and deleting positions, transferring, and promoting employees in the Oracle (HRMS) system.
Trainee
Department Of Economics
04.2013 - 06.2013
- Helped with the training programs, learning, and working on the Oracle system.
- Shadowed senior team members to learn all related jobs.
- Increased training efficiency by working closely with supervisor and coworkers, asking questions, and giving honest, detailed feedback.
- Completed documentation and reports for business records.
- Learned new materials, processes, and programs quickly.
- Collected, arranged, and input information into database system.
Volunteer
Abu Dhabi Women's College
01.2012 - 02.2012
- Giving high school students a tour of the Business Administration department.
- Sent email reminders regarding upcoming volunteer.
Education
Master of Science - Innovation and Change Management
Hamdan Bin Mohammed Smart University
Dubai, United Arab Emirates12.2023
Bachelor of Science - Human Resources
Higher Colleges of Technology
Abu Dhabi, United Arab Emirates07.2014
High School Diploma -
Umm Ammar High School
Abu Dhabi, United Arab Emirates07.2008
Skills
- Advanced Human Resources Management
- Advanced Excel
- Advanced Oracle
- Advanced Team building and development
- Advanced Organizational Development
Timeline
Specialist - Organizational Development
General Administration of Customs
01.2018 - Current
Senior Officer - Employee Relations
General Administration of Customs
01.2017 - 12.2017
Recruitment & Manpower Analyst
Department Of Finance
10.2014 - 12.2016
Trainee
Department Of Economics
04.2013 - 06.2013
Volunteer
Abu Dhabi Women's College
01.2012 - 02.2012
Master of Science - Innovation and Change Management
Hamdan Bin Mohammed Smart University
Bachelor of Science - Human Resources
Higher Colleges of Technology
High School Diploma -
Umm Ammar High School
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