BIKOSO DAN GRACE
Abu Dhabi,UAE
Summary
Hardworking bell attendant with experience delivering reliable, helpful support in fast-paced working environments. Plans and prioritizes well to achieve tasks within deadlines and meet changing job demands. Works flexibly to cover round-the-clock shifts.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Bell attendant
khidmah LLC
Abu Dhabi, UAE
08.2022 - Current
- Enhanced guest experience by providing prompt and reliable bell services.
- Maintained clean and organized lobby area to ensure welcoming environment for guests.
- Delivered superior customer service, resulting in positive feedback from hotel guests.
- Assisted with luggage transportation to improve guest comfort and satisfaction.
- Executed room orientations for improved guest familiarity with hotel facilities.
- Supported concierge services, enhancing overall quality of guest assistance.
- Collaborated with front desk team to streamline check-in and check-out procedures.
- Coordinated with housekeeping staff to expedite room readiness for incoming guests.
- Offered directions and advice on local attractions, improving guest holiday experiences.
Housekeeping attendant
Horizon restaurant
Abu Dhabi, UAE
10.2017 - 10.2019
- Maintained pristine room conditions by thorough cleaning and sanitation.
- Enhanced guest comfort through meticulous bed making and linen changing.
- Ensured spotless bathrooms for better hygiene standards.
- Promoted clean environment with daily vacuuming of all rooms.
- Restocked essential supplies timely to avoid guest inconvenience.
- Upheld high cleanliness standards through regular dusting and polishing of furniture.
- Removed stains from various surfaces, enhancing overall aesthetics.
- Delivered extra linen and toiletries to meet guest needs.
Education
High School Diploma - Business
Makerere college
Kampala Uganda 03.2012 - 11.2014
Skills
- Luggage handling
- Customer service
- Effective communication
- Hospitality management
- Time management
- Cash handling capabilities
- Multitasking aptitude
- Knowledge of safety procedures
- Room service delivery
- Knowledge of emergency protocols
Languages
English
Upper intermediate
Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Bell attendant
khidmah LLC
08.2022 - Current
Housekeeping attendant
Horizon restaurant
10.2017 - 10.2019
High School Diploma - Business
Makerere college
03.2012 - 11.2014
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