Daniel Donadoni

-RELOCATION AND OPENING LUCIA'S MARE IN JBH

• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Proved successful working within tight deadlines and a fast-paced environment.
• Assisted customers with inquiries, providing helpful information and resolving issues promptly.
• Contributed to positive store atmosphere by greeting customers warmly and offering assistance as needed.
• Supported other cashiers during busy periods by stepping in to provide prompt service to waiting customers.
• Maximized revenue opportunities by informing customers about relevant promotions or upselling products when appropriate.
• Maintained a well-organized and clean workspace, ensuring smooth operations during peak hours.
• Ensured accurate financial records by consistently balancing cash drawer at the beginning and end of each shift.
• Exhibited strong multitasking abilities while managing multiple customer transactions simultaneously.

• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Improved overall customer satisfaction by implementing new service standards and staff training programs.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
• Reconciled cash and credit card transactions to maintain accurate records.
• Identified issues, analyzed information and provided solutions to problems.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated leadership skills in managing projects from concept to completion.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Monitored employee adherence to company guidelines regarding dress code, punctuality, and workplace conduct for consistency across the team.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
• Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
• Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
• Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
• Paid attention to detail while completing assignments.
• Excellent communication skills, both verbal and written.

• Inspected dishes and utensils for cleanliness.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
• Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Managed food resources, memorized orders, and coordinated customer service.

• Inspected dishes and utensils for cleanliness.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Managed food resources, memorized orders, and coordinated customer service.
• Processed orders and sent to kitchen employees for preparation.
• Acted as a team leader in group projects, delegating tasks and providing feedback.

• Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
• Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
• Checked guests' identification before serving alcoholic beverages.
• Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

• Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Assisted in setting up the restaurant before opening hours, ensuring proper table settings and a welcoming atmosphere for guests upon arrival.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.

• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Increased customer retention rates through exceptional communication skills and problem-solving abilities.

• Bussed and reset tables to keep dining room and work areas clean.
• Processed orders and sent to kitchen employees for preparation.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Processed orders and sent to kitchen employees for preparation.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Maintained clean and organized dining areas for optimal guest experience.
• Answered customers' questions, recommended items, and recorded order information.
• Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Kept bar presentable and well-stocked to meet customer needs.
• Prepared garnishes by evenly slicing and pitting fruits.