Daniela Kaltak
Dubai
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
28
28
years of professional experience
Work History
Salonassistentin
Beauty Mine & Nails
09.2023 - 02.2025
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed customer orders with speed and accuracy.
- Oversaw daily operations to achieve high productivity levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Hairdresser Assistentin
Beauty & Friseurcenter
01.2011 - 08.2023
- Prepared customers for haircuts by washing and conditioning their hair.
- Assisted experienced barbers, providing smoother workflow.
- Assisted in managing inventory levels of hair care products to avoid shortages.
- Accompanied senior barbers during client consultations, gaining valuable experience.
- Shampooing and conditioning client's hair
- Organised appointments with clients, enhancing efficiency.
- Swept and cleaned work areas after each customer visit, maintaining a tidy environment.
- Permed and straightened hair to achieve desired client looks.
- Used conditioning treatments and products for enhanced client hair health.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Coloured hair using permanent, semi-permanent and natural dyes to suit client needs.
- Booked customer appointments using online booking systems.
- Processed and recorded customer payments accurately.
- Sold and promoted hair care products and cosmetics to increase salon revenue.
- Maintained regular client lists alongside walk-in clients, consistently meeting salon demand.
- Washed and conditioned hair to acquire smooth finish
- Sanitised equipment and tools to comply with hygiene protocols.
- Managed appointments and schedules to smooth workflow.
- Washed and conditioned hair to acquire smooth finish.
- Cleaned and maintained salon, cut and wash stations and waiting area to maintain quality standards.
- Answered phone calls professionally to schedule appointments or answer queries.
- Greeted customers upon arrival, creating a welcoming atmosphere.
- Actively participated in team meetings-contributed ideas for improvement.
- Washed towels and kept them ready for use – ensured constant availability.
- Enhanced salon reputation with excellent customer service skills.
- Collaborated closely with colleagues to run an efficient salon operation.
- Handled cash transactions accurately; ensured smooth end-of-day reconciliation process.
Hairdresser Assistentin
Salon Sonja
12.2008 - 12.2010
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Completed customer orders with speed and accuracy.
- Oversaw daily operations to achieve high productivity levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Washed towels and kept them ready for use – ensured constant availability.
- Prepared customers for haircuts by washing and conditioning their hair.
- Assisted experienced barbers, providing smoother workflow.
- Assisted in managing inventory levels of hair care products to avoid shortages.
- Organised appointments with clients, enhancing efficiency.
- Swept and cleaned work areas after each customer visit, maintaining a tidy environment.
- Actively participated in team meetings-contributed ideas for improvement.
- Greeted customers upon arrival, creating a welcoming atmosphere.
- Maintained cleanliness of barber tools, ensuring hygiene standards.
- Helped manage cash register transactions when required, promoting smooth business operations.
- Maintained professional relationships with clients for building trust and rapport.
- Answered phone calls professionally to schedule appointments or answer queries.
- Cleaned and maintained salon, cut and wash stations and waiting area to maintain quality standards.
- Styled hair exactly to individual customer preferences.
- Washed and conditioned hair to acquire smooth finish.
- Managed appointments and schedules to smooth workflow.
- Processed and recorded customer payments accurately.
- Booked customer appointments using online booking systems.
Salonassistentin
Salon Röder
01.2007 - 11.2008
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed duties to deliver on targets with accuracy and efficiency.
- Improved efficiency and productivity by acquiring new skills.
- Completed customer orders with speed and accuracy.
- Applied positive customer service approach to increase satisfaction levels.
Hairdresser
Salon Schneider
12.2000 - 12.2006
- Enhanced client satisfaction by providing expert hairstyling advice.
- Developed loyal customer base through personalised service and attention to detail.
- Managed appointment schedules efficiently to accommodate maximum number of clients.
- Collaborated closely with other stylists, fostering a team-oriented atmosphere.
- Ensured cleanliness and hygiene of the workspace, maintaining a professional environment.
- Educated clients on proper hair care routines, enhancing their overall experience.
- Utilised advanced cutting techniques to deliver desired results.
- Participated actively in staff training sessions, constantly improving own skill set.
- Examined hair texture and condition to determine appropriate treatment.
- Trimmed, cut and shaped hair based on exact customer preferences.
- Managed appointments and schedules to smooth workflow.
- Updated customer files with colour notes, preferences and services delivered.
- Registered new clients and updated information of existing clients on logbook.
- Sanitised tools and equipment to maintain hygiene and safety protocols.
- Supervised staff performance in absence of management, maintaining faultless salon services.
- Managed busy schedule to minimise appointment delays.
- Booked customer appointments using online booking systems.
- Processed and recorded customer payments accurately.
- Maintained spotlessly clean salon workstations and tools.
- Collaborated closely with colleagues to run an efficient salon operation.
- Assisted with front desk operations when required; enhanced overall salon efficiency.
Training as a Hairdresser
Salon Struwwelpeter
09.1996 - 11.2000
- Enhanced client satisfaction by providing expert hairstyling advice.
- Utilised advanced cutting techniques to deliver desired results.
- Educated clients on proper hair care routines, enhancing their overall experience.
- Managed appointment schedules efficiently to accommodate maximum number of clients.
- Participated actively in staff training sessions, constantly improving own skill set.
- Collaborated closely with other stylists, fostering a team-oriented atmosphere.
- Applied specialised techniques to create full style makeovers, from natural to theatrical.
- Expertly trimmed and styled hair for weddings and other special occasions.
- Used conditioning treatments and products for enhanced client hair health.
- Maintained spotlessly clean salon workstations and tools.
- Permed and straightened hair to achieve desired client looks.
- Created traditional and contemporary hair styles for men and women.
- Processed and recorded customer payments accurately.
- Booked customer appointments using online booking systems.
- Managed busy schedule to minimise appointment delays.
- Offered style catalogues and magazines showcasing hair style options.
- Created memorable customer experiences with services such as head and neck massages.
- Registered new clients and updated information of existing clients on logbook.
- Updated customer files with colour notes, preferences and services delivered.
- Pre-booked returning client appointments to foster continued loyalty.
- Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
- Set up workstations and treatment rooms with necessary products, equipment and supplies.
- Managed appointments and schedules to smooth workflow.
- Trimmed, cut and shaped hair based on exact customer preferences.
- Ensured cleanliness and hygiene of the workspace, maintaining a professional environment.
- Developed loyal customer base through personalised service and attention to detail.
- Handled cash transactions accurately; ensured smooth end-of-day reconciliation process.
Education
A-Levels -
Secondary school
Würzburg07.1993
Skills
- Multilingual
- Google Workspace
- Inventory management
- Social media marketing
- Resourcefulness
- Friendly
- Fun at Work
- Customer oriented
- Strategic planning
- Communication skills
- Problem-solving
- Calm under pressure
- Team building
- Leadership
- Greetings clients and providing
Languages
German
Native
Swiss
Proficient
C2
Austrian
Proficient
C2
English
Advanced
C1
Bosnien
Advanced
C1
Personal Information
Name & contact
Timeline
Salonassistentin
Beauty Mine & Nails
09.2023 - 02.2025
Hairdresser Assistentin
Beauty & Friseurcenter
01.2011 - 08.2023
Hairdresser Assistentin
Salon Sonja
12.2008 - 12.2010
Salonassistentin
Salon Röder
01.2007 - 11.2008
Hairdresser
Salon Schneider
12.2000 - 12.2006
Training as a Hairdresser
Salon Struwwelpeter
09.1996 - 11.2000
A-Levels -
Secondary school
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