Hi, I’m
Daniel Aboagye Appiah
Security Guard
Dubai
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Experienced with operating and managing CCTV systems to enhance security. Utilizes knowledge of surveillance techniques to detect and mitigate risks. Track record of effective communication and collaboration with security personnel.
Professional CCTV surveillance specialist with strong analytical skills and keen eye for detail. Proven ability to monitor and assess security footage effectively, ensuring safety and compliance. Reliable team player known for adaptability and clear communication. Skilled in operating and maintaining surveillance equipment, responding to incidents, and providing accurate reports.
Overview
6
years of professional experience
2
Certifications
1
Language
Work History
NOVA HANE
CCTV Installation Technician
09.2023 - 11.2024
Job overview
- Improved client security by installing and maintaining CCTV systems in residential and commercial properties.
- Demonstrated strong attention to detail when configuring settings such as motion detection zones or video storage capabilities within each CCTV system''s software interface.
- Minimized downtime for clients during critical repairs or system updates as a result of efficient problem-solving skills.
- Assisted in the training of new technicians, sharing knowledge and expertise on installation techniques and best practices.
- Troubleshot and resolved technical issues, ensuring optimal functionality of installed CCTV systems.
- Coordinated with other trades professionals on-site to ensure seamless integration of the CCTV system into clients'' existing infrastructure.
- Collaborated with clients to design customized CCTV solutions tailored to their specific needs and preferences.
- Contributed to company growth by establishing positive relationships with clients, leading to repeat business referrals.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
- Responded to maintenance calls and troubleshot devices.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Read and understood product manuals and blueprints.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Demonstrated features and functionality of alarm systems to customers.
- Assisted with electrical installations of lighting and smoke detectors.
- Tested all newly installed fire alarms.
- Developed a strong reputation for reliability and professionalism by consistently arriving at job sites on time, well-prepared, and ready to complete the tasks at hand.
- Participated in ongoing training opportunities to continuously enhance technical skills and knowledge of CCTV products, resulting in improved installation quality.
AIRBORNE SECURITY AGENCY
Security Officer
07.2018 - 08.2024
Job overview
- Enforced strict entry protocols to prevent unauthorized access to facilities.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
PALACE SUPERSTORE
CCTV Operator
08.2020 - 11.2023
Job overview
- Monitored real-time and archived video surveillance.
- Assisted law enforcement with investigations by providing relevant CCTV footage when required.
- Recorded time, date and location of incidents.
- Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
- Demonstrated excellent multitasking abilities while managing multiple screens simultaneously without compromising attention to detail or situational awareness.
- Investigated prior incidents on CCTV to prepare reports for local authorities.
- Enhanced security by monitoring and operating multiple CCTV cameras in a professional setting.
- Ensured data privacy compliance by strictly adhering to company policies and legal guidelines when handling sensitive video recordings.
- Reported any incidents immediately to local law enforcement.
- Visited sites and locations to identify areas needing to be monitored with CCTV cameras.
- Collaborated with other security team members to ensure seamless communication and coordination during emergency situations.
- Maintained optimal functionality of CCTV equipment by conducting regular system checks and troubleshooting any issues that arose.
- Facilitated smooth shift handovers with comprehensive written reports detailing incidents that occurred during each respective shift.
- Monitored activities captured on cameras to inform authorities of suspicious activities.
- Played a pivotal role in preserving evidence for potential legal proceedings by securely storing recorded footage according to established policies and procedures.
- Improved overall safety within the premises by promptly reporting any observed security breaches or potential threats to management and security personnel.
- Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
- Contributed to successful incident resolutions through accurate documentation and timely sharing of surveillance information with relevant parties.
- Used incident reporting software such as Software and Software to track daily activities.
- Maintained close liaison with control rooms, police personnel and CCTV partners in relation to incidents.
- Used police databases and computer systems to monitor, record and communicate information to appropriate police personnel.
- Maintained televising equipment in good operating condition by adjusting, cleaning and performing minor repairs.
Education
St. John’s Grammar School Ghana, Accra
High School Diploma from General Arts Studies
AIRBORNE ACADEMY SPECIALTY TRAINING INSTITUTE ACCRA, GHANA
Certificate from CCTV Operator Training
08.2017
PRIVATE SECURITY TRAINING ACCRA, GHANA
CERTIFICATE OF PRIVATE SECURITY TRAINING from SECURITY GUARD
07.2017
Skills
IP camera setup
Camera installation
Electrical safety
Equipment testing
CCTV system design
Power tools operation
Wireless networking
Network configuration
Security protocols
Video management software
Access control integration
Analog camera operation
Ladder safety
Structured cabling
Software integration
System testing
Vendor coordination
Installation and repairs
System repair
Teamwork and collaboration
Professionalism
Technical troubleshooting
Access control systems
Fire alarm systems
Self motivation
Decision-making
Interpersonal communication
Analytical thinking
Goal setting
Security and burglar alarms
Organizational skills
Certification
SECURITY OFFICER EXPERIENCE CERTIFICATE (AIRBORNE SECURITY AGENCY)
Timeline
SECURITY OFFICER EXPERIENCE CERTIFICATE (AIRBORNE SECURITY AGENCY)
08-2024
CCTV OPERATOR EXPERIENCE CERTIFICATE (AIRBONE SECURITY AGENCY)
08-2024
CCTV Installation Technician
NOVA HANE
09.2023 - 11.2024
CCTV Operator
PALACE SUPERSTORE
08.2020 - 11.2023
Security Officer
AIRBORNE SECURITY AGENCY
07.2018 - 08.2024
St. John’s Grammar School
High School Diploma from General Arts Studies
AIRBORNE ACADEMY SPECIALTY TRAINING INSTITUTE
Certificate from CCTV Operator Training
PRIVATE SECURITY TRAINING
CERTIFICATE OF PRIVATE SECURITY TRAINING from SECURITY GUARD