A dedicated professional with expertise in course development and online-based education, showcasing a strong ability in lesson planning and scheduling. Proven leadership skills demonstrated through the Emirates leadership course, encompassing communication, relationship and team building strategies, coaching, feedback, conflict resolution, and meditation. Competent in IT, with proficiency in Microsoft Office, Word, Excel, PowerPoint, and Canvas, alongside effective internet searching and email management. Possesses soft skills in customer service, problem-solving, organization, and team building, with experience in maintaining a productive pace. Classroom experience further complements a comprehensive skill set, aiming to leverage these capabilities in advancing educational initiatives.
Inspirational Lead Trainer with proven ability to foster collaborative learning environments. Expertise in curriculum development and team leadership, paired with strong interpersonal communication skills. Committed to driving positive outcomes and enhancing training programs for organizational success.
Online delivery of theory-based remote learning classes via Teams and Canvas.
•Working proactively throughout the grades from Economy to Business class
Intense, fast-paced environment, where I’ve provided world-class service to high-end customers.
• Selected to represent Emirates at various events worldwide, including brand
sponsorships and various sporting events.
• Training new starters on waxing techniques, performing assessments and appraisals to assess if further training was required
• Maintained motivation within a large team
• Organized skills are key to this role having to manage new starters and keep records on file to
refer to when carrying out additional training and feedback when performing monthly appraisals.
• Meeting monthly product sales and providing high standard customer service, in both delivering current beauty treatments and selling products within the salon
• Quickly promoted to the senior therapist at a more significant site, which allowed me to take on a team leader role.
Fitness
Hikes
Socialising with friends
Attending events
Paddle matches