Danielle Bedford

• Cultivated strong rapport with partners, nurturing key relationships.
• Secured new partnership deals with industry leaders, driving company growth.
• Recruited, trained and managed current junior employees.
• Increased revenue through compelling proposals and winning sales presentations.
• Negotiated mutually beneficial agreements aligned with company objectives.
• Strengthened partner relationships through consistent communication and meetings.
• Tracked performance metrics to identify areas for improvement.
• Communicated effectively with clients to assess needs and propose strategies.

• Managed end-to-end FX deal execution - from quoting rates to closing trades on the trading floor.
• Onboarded new clients & new referral affiliate partnerships.
• Account opening / maintaining accounts.
• Cultivating new business.
• Compliance handling / screening applications.
• Strict attention to detail whilst handling client funds.
• Conducting in person presentations and training.
• Meeting and assisting clients in person.
• Analyzing market data in relation to economic events, creating market reports.

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• Providing 5 star quality in-flight services, ensuring customer comfort and enhancing customer experience.
• Strict time management skills e.g reporting for duties at any hour 24 hours a day. Having never been a minute late, due to always being organized and planning ahead.
• Excellent organizational skills, organizing myself and large groups of the public.
• Developed excellence resilience and displaying a positive and optimistic attitude at all times.
• Proactively act as a brand ambassador for an award winning company.
• Responsible for safety and security of an aircraft and customers.
• Excellent problem solving skills are required to handle challenges onboard an aircraft, including customer complaints, technical problems and medical incidents.
• With team members being from 120 nationalities and ages between 21-50, I have developed a fantastic ability to communicate and build relationships, also I am able to deal with sensitive situations effectively.
• Controlled entry and exit routes, maintaining safe, secure aircraft processes.
• Followed company regulations and rules to promote a safe environment for travellers and employees.
• Carried out identification checks for optimal security levels.
• Maintained excellent working knowledge of company and emergency policies and regulations for best-possible working practices.

• Supervising an office.
• Diary handled, answered phone calls/messages for the physician of a medical facility.
• Meeting deadlines.
• Handling sensitive/confidential information with care.
• Typed documents, updated NHS websites and compiled information for meetings.
• Handled incoming and outgoing correspondence, including mail/e-mail
• Scheduling appointments and handling patient inquiries.
• Scheduled, attended business meetings and took meeting minutes.
• Processed and tracked medical insurance claims.

• Greeted clients and guests professionally and courteously, cultivating and maintaining welcoming atmosphere.
• Resolved guests complaints efficiently and professionally while maintaining positive customer environment.
• Analysed departmental documents for appropriate distribution and filing.
• Handled sensitive patient information/maintained patient records.
• Call handled.
• Liaising with doctors/nurses/patients.
• Scheduled doctor appointment diaries.

• Worked closely with Midwives/doctors/nurses to establish and deliver to patients needs.
• Assisted nurses with paper flow at busy labour/maternity ward stations.
• Supervised grounds, employee entrances and exits and security officers on duty.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Delivered an exceptional level of service to each patient by listening to concerns and answering questions.
• Contacted the necessary doctor in emergency in a high pressure environment.