Danielle Freedman
Dubai,United Arab Emirates
Summary
Commercially driven professional with strong expertise in negotiation, persuasion, and consultative selling, with a proven track record of driving revenue growth by up to x10, competitive acquisition, and long-term client retention. A natural leader with experience coaching teams, influencing cross-functional stakeholders, and consistently delivering against commercial KPIs. Highly skilled in building and maintaining trusted relationships with senior stakeholders, particularly in managing and stabilising high-value client partnerships.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work history
Team Lead- Mid-Market - Enterprise
Property Finder
2025.02 - 2026.02
- Led a team of 7 commercial professionals, with direct accountability for performance delivery and reporting into the Director of Enterprise.
- Owner of team targets generating up to AED 23,000,000 in attributable value.
- Owned the weekly Ruby forecast call, driving forecast accuracy, pipeline visibility, and clear commercial reporting against revenue targets.
- Assessed team capability through regular shadowing, coaching, and in-field support, strengthening commercial effectiveness and improving individual performance outcomes.
- Oversaw day-to-day operational execution, ensuring consistent adherence to company standards, commercial discipline, and client service expectations.
- Implemented strategic performance measures that delivered a meaningful reduction in write-offs and first-year client churn, strengthening portfolio quality and recurring revenue retention.
- Acted as a senior escalation point for client disputes and high-value commercial issues, helping protect key relationships and revenue continuity.
- Provided hands-on leadership across the full commercial cycle, supporting complex deal negotiations from strategy through to successful closure.
Account Manager - Mid-Market - Enterpris
Property Finder
Dubai
2023.03 - 2025.10
- Managed a portfolio of high-value clients with annual spend ranging from AED 700K to AED 2.5M, driving retention, expansion, and sustained commercial performance across key accounts. Delivered consultative, strategic advisory focused on maximising client ROI, with outcomes generating up to 10x subscription value through performance optimisation and targeted commercial strategies.
- Served as a core contributor to the Property Finder exclusivity initiative, supporting the business’s objective of strengthening market leadership.
- Expert in turning around and stabilising high-value client relationships, restoring alignment, rebuilding trust, and securing long-term retention.
- Always an active member in cross-functional collaboration aimed at enhancing the end-to-end B2C customer experience and improving overall service delivery and client outcomes.
Business Development Manager
United SEO & Brande
Dubai, UAE
2022.09 - 2023.02
- Built a strong grounding in digital marketing, leveraging performance insights and channel understanding to support client acquisition, retention, and ROI optimisation.
- Adviced on gigital marketing strategy, including Search Engine Optimization, Search Engine Marketing, Google Analytics, content management, website analytics, social media, and email marketing to support commercial growth and campaign performance analysis.
- Developed foundational knowledge of branding principles and worked within a core team to support the creation and execution of brand strategies aligned to commercial objectives.
- Aided in managing customer acquisition and driving business growth by implementing market strategies.
Business Development & Account Management
Bayut & Dubizzle
Dubai, UAE
2021.07 - 2022.09
- Drove new business subscription growth, contributing to 8–15% uplift in monthly onboarding volumes in line with seasonal market demand and commercial targets.
- Delivered against core acquisition KPI of securing 1–3 exclusive client signings per month from competitor portals, directly supporting market share growth.
- Managed early client lifecycle from acquisition through onboarding, ensuring seamless transition to account management and helping mitigate early-stage churn risk.
- Leveraged industry events, real estate forums, and strategic networking to build independent pipeline of qualified opportunities and strengthen market presence.
- Balanced commercial acquisition with long-term account quality, focusing on sustainable revenue contribution, client retention, and speed to activation.
Real Estate Broker
Powerhouse Real Estate
Dubai, UAE
2020.02 - 2021.06
- Worked in the secondary sales and leasing team within Palm Jumeirah. Supporting end-to-end property transactions across both rental and sales cycles
- Facilitated multiple successful deals, guiding clients through the full purchase and leasing process, enhancing the overall buyer and tenant experience, and helping clients secure their ideal homes through structured, consultative support.
First Class Cabin Crew
Emirates Airline
Dubai, UAE
2013.09 - 2020.01
- Facilitated collaboration with colleagues from diverse nationalities.
- Acknowledged and respected various cultural backgrounds of team members and passengers.
- Supported team efforts to ensure safety and security onboard as per aviation regulations.
Education
Bachelor's Degree - Events Management and Marketing
University of Western Scotland
UK 2009.01 - 2011.01
Skills
- Natural people leader
- Highly developed commercial negotiation, persuasion, and consultative selling skills
- Strong relationship management capability
- Strong personal ownership and initiative
- Commercially minded in research, market analysis, and strategic planning, translating market intelligence into actionable growth opportunities
- Analytical and data-driven
- Resilient and effective under pressure
- Microsoft Office Suite: Word, Excel, PowerPoint and Outlook
- Digital Marketing: SEO & SEM, Google Analytics, Blogging, Content Management, Website Analytics, Social Media & Email Marketing, and Web Design
Timeline
Team Lead- Mid-Market - Enterprise
Property Finder
2025.02 - 2026.02
Account Manager - Mid-Market - Enterpris
Property Finder
2023.03 - 2025.10
Business Development Manager
United SEO & Brande
2022.09 - 2023.02
Business Development & Account Management
Bayut & Dubizzle
2021.07 - 2022.09
Real Estate Broker
Powerhouse Real Estate
2020.02 - 2021.06
First Class Cabin Crew
Emirates Airline
2013.09 - 2020.01
Bachelor's Degree - Events Management and Marketing
University of Western Scotland
2009.01 - 2011.01