Danish Feroz
Summary
Results-driven professional seeking an A+ position within a dynamic and reputable company that fosters growth and offers a challenging work environment. Eager to leverage skills and expertise to contribute effectively while continuously building knowledge and experience. Committed to driving success through collaboration and innovation, ensuring alignment with organizational goals. Passionate about embracing new challenges that enhance personal and professional development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operation Incharge
Ejadah Asset Management Group
Abu Dhabi, United Arab Emirates
11.2021 - Current
- I appoint as a operation incharge.
- Managed and monitored customer complaints received from multiple sites through email and other communication channels.
- Prepare purchase request to make proposal for client
- Managed site work and ensured completion of assigned tasks according to client schedules.
- Followed up on task completion and maintained progress reports for different sites.
- Communicated daily operational activities, updates, and issues to supervisors and management.
- Responded to emails professionally and addressed stakeholder requirements in a timely manner.
- Worked closely with clients, site teams, and management to support daily operations
- prepare monthly invoice and verify with contractor report.
Settlements Operations
United Bank Limited (UBL)
Karachi, Pakistan
06.2021 - 11.2021
- Managed end-to-end securities settlement operations across domestic, regional, and international markets.
• Processed equity, fixed income, ETF, mutual fund, hedge fund, and structured product transactions.
• Ensured timely trade matching, settlement, and reconciliation while minimizing settlement failures.
• Coordinated with custodians, brokers, counterparties, depositories, and regulatory bodies.
• Monitored daily cash and securities positions to support settlement funding requirements.
• Executed cash management and FX settlement activities across multiple markets.
• Reviewed and validated SWIFT messages for securities and cash transactions.
• Performed cash, securities, and custody reconciliations to identify and resolve exceptions.
• Investigated and resolved settlement breaks, unmatched trades, and operational discrepancies.
• Managed high-value and complex transactions while maintaining regulatory compliance.
• Supported corporate actions, tax reclaims, income processing, and asset servicing activities.
• Implemented settlement controls to mitigate operational, financial, and reputational risks.
• Participated in client onboarding, SLA implementation, and new market/product launches.
• Collaborated with Operations, Treasury, Compliance, Risk, and Technology teams.
• Led process improvement initiatives to enhance efficiency and reduce manual intervention.
• Conducted UAT testing, system upgrades, and operational change management projects.
• Monitored KPIs, KRIs, audit requirements, and regulatory compliance standards.
• Trained and mentored team members on settlement processing and market practices.
• Ensured adherence to global custody, settlement, and investment operations best practices.
• Delivered high-quality client service within strict deadlines and service level agreements.
Remittance Officer
Bank Islami Limited
Karachi, Pakistan
02.2019 - 03.2021
- PROCESS INWARD REMITTANCES IN CUSTOMER ACCOUNTS VIA PRI (PAKISTAN REMITTANCE INITIATIVE).
- Generated PRC documents in accordance with customer requests and bank procedures.
- Coordinated with branches to resolve discrepancies of customer accounts
- Confirmed USD exchange rates from Treasury to post PKR entries for remittance transactions through Ria and MoneyGram and IME and AL ansari.
- Validated customer account details, including name and account number, through branch coordination and system verification, and updated AMAL records.
- Prepare MIS of Zakat Deduction sheet
- Processed foreign exchange transactions by converting USD through remittance partners such as MoneyGram, Ria, Express Money, and IME
- Executed customer account postings and fund transfers using the AMAL system, ensuring verification of decument and transaction amounts
Card Maintenance Officer
Faysal Bank Limited
Karachi, Pakistan
06.2016 - 02.2019
- Processed booking requests including Dial-a-Draft, Self Pick, Correspondence, and fund transfer debit transactions.
- Managed installment plan bookings linked to credit card products, ensuring accurate processing and compliance with bank policies.
- Handled processing of requests under PIP and Open Tenure products on PC Lending systems.
- Maintained MIS reports for PO Self-Pick, Correspondence transactions, fund transfers, and credit card-related payments.
- Processed credit card transactions including fund transfers, direct debit, balance transfer facility BTF and IBFT, and card-to-card/account debit transactions.
- Managed utility bill payment requests received through RQMS using credit card channels.
- Processed insurance-related requests including Family First, Mobile Insurance, and All-Rounder insurance products.
- Resolved customer queries received through email and ensured timely and accurate responses in line with service standards.
- Ensured accurate processing and documentation of all credit card-based financial transactions and related services.
Education
Master - Economics & Finance
University of Karachi
01-2018
Bachelors - Commerce
University of Karachi
01-2014
Intermediate - Commerce
Karachi Board
01-2012
Matriculation - Science
Karachi Board
01-2010
Skills
- COMMENDABLE
- PROBLEM SOLVING
- WORK UNDER PRESSURE
- GOOD INTERPERSONAL
- STRONG TEAM PLAYER
- Leadership
- WORK COORDINATING
Interests
CRICKET, READING, MUSIC, TRAVELLING, COOKING
Certification
- NEBOSH (HEALTH AND SAFETY OCCUPATIONAL)
- MS OFFICE
- MS EXCEL
Languages
Urdu - Native
English - Medium
Timeline
Operation Incharge
Ejadah Asset Management Group
11.2021 - Current
Settlements Operations
United Bank Limited (UBL)
06.2021 - 11.2021
Remittance Officer
Bank Islami Limited
02.2019 - 03.2021
Card Maintenance Officer
Faysal Bank Limited
06.2016 - 02.2019
Bachelors - Commerce
University of Karachi
Intermediate - Commerce
Karachi Board
Matriculation - Science
Karachi Board
Master - Economics & Finance
University of Karachi