Results-driven Team Leader with over 3 years of experience in leading cross-functional teams to develop and optimize Application. Expertise in providing high-quality technical support, troubleshooting complex issues, and enhancing system performance across platforms including DMS, OIC, and BI. Proven track record in project management, ensuring timely delivery of projects while collaborating with stakeholders to meet business needs. Strong analytical and problem-solving skills, with a commitment to fostering effective communication and collaboration within teams. Adept at leveraging data analytics to drive decision-making and improve operational efficiency.
Key Projects:
Project - 1 : United Al Saqer Group (On Site)
Project Name : DMS Application
Led short-term troubleshooting and long-term improvement efforts across multiple platforms, including DMS, OIC (Oracle Integration Cloud), and OAC (Oracle Analytics Cloud).
Provided technical consultation on Oracle ADF (Application Development Framework) to enhance the design and functionality of DMS applications.
Tracked and resolved critical issues by analyzing the root causes and implementing fixes, ensuring system stability and optimal performance.
Delivered reliable, high-quality technical support to an average of 10 users daily, improving response times and user satisfaction.
Collaborated with development teams to offer expert technical advice on design optimization, enhancing application performance and user experience.
Contributed to the integration of third-party systems with Oracle ADF-based applications to streamline workflows and improve business processes.
Project - 2 : Dubai Real Estate Corporation (Off Shore)
Project Name : PBI Data Analytics Dashboard
Designed and developed a comprehensive Power BI dashboard for Dubai Real Estate Corporation to analyze and visualize real estate transactions, market trends, and financial data.
Integrated data from multiple sources, including internal databases and external market reports, ensuring accurate and up-to-date information.
Implemented DAX (Data Analysis Expressions) to create complex measures and calculated columns for custom data insights.
Worked closely with stakeholders to gather requirements and ensure the dashboard met business needs for real-time decision-making.
Optimized performance by implementing data modeling best practices, improving report loading times and user experience.
Provided training and documentation to end-users for navigating and interpreting dashboard insights.
Project Name : A Laboratory Information Management System LIMS (Vsoft).
Collaborate with product owner to set goals for each project
Create and monitor daily targets for each team member
Manage each project's scope and timeline
Designing, monitoring, analyzing, and troubleshooting IT systems
Facilitate internal communication and effective collaboration
Maintaining, managing, and updating software
Supervising the development and maintenance of websites and ensuring the protection of users' data
Analyzing existing operations, protocols, and processes, and making plans for improvement.
Project Name : A Laboratory Information Management System LIMS (Charbi)
Provided technical support and troubleshooting assistance for the Charbi LIMS system, resolving complex issues related to data management, workflow automation, and system integration.
Assisted in the maintenance and enhancement of the LIMS software, ensuring the smooth functioning of lab processes.
Collaborated closely with the product development team to track and resolve bugs, implementing patches and updates to enhance system performance.
Conducted root cause analysis for system errors, minimizing downtime and improving overall system reliability.
Technologies & Tools: Oracle Reports, Oracle Workflow, XML Publisher (BI Publisher), SQL Loader, Oracle Forms, PBI (Power BI), Oracle Integration Cloud (OIC), NET
Programming Languages: SQL, PL/SQL, NET
ERP Modules: General Ledger (GL), Fixed Assets (FA), Accounts Payable (AP), Accounts Receivable (AR), Purchase Order (PO), Inventory (INV)
Databases: Oracle 9i/10g/11g
Analytics & Reporting: PBI Data Analytics Dashboard, Oracle BI Publisher
Other Tools: SQL Developer, Toad for Oracle, Power BI
Methodologies: Data Analytics, Process Optimization, ERP Implementation