Danryl Dagan
Abu Dhabi
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
7
7
years of professional experience
Work History
Administrative Clerk
Samha Business Services
06.2023 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Proofread and edited professional documents to fix errors.
Administrative Assistant
Masader
08.2022 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
IT Support
Jarrah Foodstuff Trading
05.2020 - 05.2022
- Used ticketing systems to manage and process support actions and requests.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Updated software to safeguard against security flaws.
- Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
- Monitored systems in operation and quickly troubleshot errors.
IT Technician
Mauqah Technology LLC
07.2019 - 01.2020
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
Storekeeper
Al Rafidian Laundry
02.2017 - 03.2019
- Received product shipments and organized in stockroom storage area.
- Documented shipping and receiving records to confirm receipt of orders.
- Kept sales receipts and maintained accounting records.
- Received, merchandised and arranged all shop items for visual display.
- Filled orders by gathering merchandise specified in requisitions.
- Monitored merchandise on shelves and in storage using inventory control system.
Education
Diploma in Engineering - Engineering Technology (Electrical & Electronics)
PRMSU
Philippines07.2014
Skills
- Verbal and Written Communication
- Complex Transaction Processing
- Database Administration
- Database Entry
- Data Communications
- Microsoft Office
- Data Recording
- Information Assistance
Timeline
Administrative Clerk
Samha Business Services
06.2023 - Current
Administrative Assistant
Masader
08.2022 - 05.2023
IT Support
Jarrah Foodstuff Trading
05.2020 - 05.2022
IT Technician
Mauqah Technology LLC
07.2019 - 01.2020
Storekeeper
Al Rafidian Laundry
02.2017 - 03.2019
Diploma in Engineering - Engineering Technology (Electrical & Electronics)
PRMSU
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