Dany Abi Jomaa
Dubai
Summary
A seasoned professional with expertise in strategic visioning, quality assurance compliance, and KPIs mastery. Demonstrates leadership excellence and decision-making proficiency, ensuring ethical conduct and accountability in all business operations. Proven track record in P&L oversight, area sales reporting, and customer service. Adept at business development and controlling costs while maintaining high standards of quality assurance. Committed to driving organizational success through effective management and continuous improvement.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Area manager
Cravia - Cinnabon and Seattle's Best Coffee
Abu Dhabi, UAE
07.2017 - Current
- Improved team efficiency by implementing new strategies for task delegation.
- Oversaw successful product launches contributing to increased market share.
- Led multiple teams across different areas, fostering collaboration and communication.
- Implemented cost-effective measures, resulting in significant savings for the company.
- Analysed sales data regularly for informed decision-making processes.
- Supervised daily store operations, ensuring optimal customer service delivery.
- Developed marketing plans to support department strategies.
Branch manager
Cravia - Zaatar W Zeit
Dubai , UAE
06.2012 - 07.2017
- Reviewed and analyzed sales data to identify growth opportunities.
- Oversaw recruitment process, ensuring selection of competent staff members.
- Organized local marketing activities, boosting brand visibility within community.
- Monitored operations to assess and highlight results.
- Ensured compliance with company policies, maintaining ethical standards.
- Ensured branch met all regulatory requirements for safe operation.
Restaurant general manager
Casabella Restaurant & Resort
Conakry , Guinee
06.2008 - 01.2012
- Implemented new menu items based on customer feedback and food trends, leading to increased sales.
- Achieved high-level sanitary standards with regular cleanliness checks.
- Coordinated promotional events to increase brand visibility within the local community.
- Monitored dining room service levels during busy periods, ensuring smooth flow of operations.
- Managed daily cash up procedures, ensuring accuracy in financial reporting.
Cost controller
Kharafi Global - Johnny Rockets
Kuwait , Kuwait
07.2006 - 06.2008
Cost controller
Americana - TGI Fridays
Beirut , Lebanon
07.2002 - 07.2006
Education
Bachelor of Business Administration - Hospitality Management
American University of Science and Technology
Beirut/Lebanon 09.2000 - 09.2004
Skills
- Strategic visioning
- Quality assurance compliance
- KPIs mastery
- Area sales reporting
- Ethical conduct
- Decision-Making proficiency
- P and L accountability
- Leadership excellence
- Accountability and responsibility
- Customer Service
- Business development
- Controlling costs
- P&L oversight
- Quality Assurance
Timeline
Area manager
Cravia - Cinnabon and Seattle's Best Coffee
07.2017 - Current
Branch manager
Cravia - Zaatar W Zeit
06.2012 - 07.2017
Restaurant general manager
Casabella Restaurant & Resort
06.2008 - 01.2012
Cost controller
Kharafi Global - Johnny Rockets
07.2006 - 06.2008
Cost controller
Americana - TGI Fridays
07.2002 - 07.2006
Bachelor of Business Administration - Hospitality Management
American University of Science and Technology
09.2000 - 09.2004
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