Daraz Mahmud
Dhaka
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
22
22
years of professional experience
Work History
COO
Take Trip - Sister Concern Of US Bangla Airlines
2023.10 - Current
- Managed budgets and financial forecasting to ensure fiscal responsibility and maintain profit margins.
- Facilitated regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
- Developed high-performing teams through effective hiring, training, and performance management strategies.
- Negotiated key partnerships with vendors, suppliers, and other stakeholders for improved collaboration and resource allocation.
Executive Director and CCO
Air Arabia GSA/ IndiGo GSA/ Galileo Bangladesh Ltd
2019.04 - 2023.09
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Interpreted underlying risks, business needs, client requirements, cost structure to increase forecasting accuracy .
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Managed team performance, celebrating successes and identifying areas to improve .
Executive Director & Country Head
Global Travel Distribution Limited Singapore (MGH
2013.03 - 2019.03
- Generated new leads and opportunities to maximise revenue.
- Managed internal and external teams to initiate marketing strategies to grow at national , regional and specific sector levels.
- Achieved and exceeded sales goal line with clients growth across products and services .
Country Head
Galileo Kazakhstan LLP
2011.05 - 2013.03
- Increased project visibility through consistent communication with Clients via reports, presentations, and events.
- Enhanced team performance by providing ongoing training, support, and feedback to staff members.
- Monitored and coordinated workflows to optimize resources.
- Built relationships with customers and community to establish long-term business growth.
Sales Manager/ Head of Subscriber
Global Travel Distribution Limited Singapore (MGH
2006.04 - 2011.04
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Select Service Partner (SSP)
Compass Group UK Ireland Plc
2004.08 - 2006.04
- • Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
• Maintained documents and records to comply with internal policies and external regulations.
• Supported administrative needs, competing paperwork and reports to inform management.
• Maintained record of customers payment and other transactions to maintain accuracy of account records .
Sales Agent (Part Time)
Bulldog Communications Ltd, UK
2005.01 - 2005.10
- Listened to customer problems, objections and concerns, offering tailored solutions.
• Supported team members to deliver high-quality workmanship.
Internship Programme
Beximco Group
2002.02 - 2002.06
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
MSc E-Business Management
UNIVERSITY OF BEDFORDSHIRE (University of Luton),
ENGLAND, UK2005
Bachelor of Science - BSc (Hons) / Computer Science
INDEPENDENT UNIVERSITY, BANGLADESH
Dhaka2003
High School Diploma -
DHAKA CITY COLLEGE
Dhaka1998
GED -
MOTIJHEEL MODEL HIGH SCHOOL
Dhaka 1996
Skills
- Operations Management
- Cross-functional Team Coordination
- Data-driven decision-making
- Organizational Development
- Corporate Social Responsibility
- Planning and execution
Languages
Bengali
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Beginner (A1)
Nepali
Advanced (C1)
Russian
Beginner (A1)
Hindi
Advanced (C1)
Timeline
COO
Take Trip - Sister Concern Of US Bangla Airlines
2023.10 - Current
Executive Director and CCO
Air Arabia GSA/ IndiGo GSA/ Galileo Bangladesh Ltd
2019.04 - 2023.09
Executive Director & Country Head
Global Travel Distribution Limited Singapore (MGH
2013.03 - 2019.03
Country Head
Galileo Kazakhstan LLP
2011.05 - 2013.03
Sales Manager/ Head of Subscriber
Global Travel Distribution Limited Singapore (MGH
2006.04 - 2011.04
Sales Agent (Part Time)
Bulldog Communications Ltd, UK
2005.01 - 2005.10
Select Service Partner (SSP)
Compass Group UK Ireland Plc
2004.08 - 2006.04
Internship Programme
Beximco Group
2002.02 - 2002.06
MSc E-Business Management
UNIVERSITY OF BEDFORDSHIRE (University of Luton),
Bachelor of Science - BSc (Hons) / Computer Science
INDEPENDENT UNIVERSITY, BANGLADESH
High School Diploma -
DHAKA CITY COLLEGE
GED -
MOTIJHEEL MODEL HIGH SCHOOL
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