Well Experienced in A Hotel Industry Major in Customer Service and Hospitality. I'm very hardworking and Passionate when it comes to work. I have goals and plans as always and I assess myself and make sure that I contribute to the company. I believe it's not all about the money when it comes to work, it's all about how you will love and enjoy it. Productive - This is what I want in a day to be productive to learn and to be noticed as a good employee. Dedicated - I'm a very dedicated person. I love challenges, I love to learn and mingle, share my opinions and ideas, and help others to have a good team. Positive - I want to be positive all the time. The more you attract positiveness, the more it will reflect in your work, especially customers. They will feel your energy and feel welcomed. Can work under pressure - Complaints and bad days happen, but you just need to deal with it as a normal thing. Customer is always right. Be apologetic, listen, and make up to it. Fast learner - I love to explore and learn new things. I enjoy being busy. Multitasking is the great part of it.
• Answer and direct phone calls with a polite and welcoming tone
• Provide information by answering questions and requests regarding classes and general enquiries
• Cover the reception desk when required • Provide general support to visitors and checking in trial class students if required
• Provide admin support to the Events team and accounts department
• Handling communications with clients and vendors via phone, email or in person
• Produce and distribute correspondence emails, letters and forms sending proposal ,presentation and quotation as and when required .
• Perform basic office tasks such as filing, data entry and basic database maintenance
• Handle multiple projects
• Contribute to team effort by accomplishing related results as needed