Darryl Kevin Consorte
A highly experienced professional, with 9 years of quality experience in Retail Management, Customer Relationship, Quality Control and Team Management. Strong training development skills, Product knowledge and having real passion in retailing with a strong desire to exceed customer expectations.
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
10
10
years of professional experience
Work History
Retail Sales Supervisor/Store Merchandiser
PUMA Middle East LLC
01.2023 - Current
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Supported colleagues in their professional development through regular coaching sessions aimed at improving skills related to customer interaction.
- Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Maintained visual merchandising standards throughout the store, creating an appealing shopping experience for all customers.
Senior Retail Sales Associate
PUMA Middle East LLC
02.2019 - 11.2022
- Assisted in inventory management, accurately tracking stock levels and replenishing items as needed.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Contributed to store''s overall success with effective teamwork and strong communication skills.
- Achieved notable improvements in average transaction value through strategic cross-selling techniques and bundling promotions when applicable.
Sales Associate
PUMA Middle East LLC
11.2014 - 10.2018
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Science - Computer Science And Programming
Asian Institute of Computer Studies
Manila 04.2001 -
Skills
- Merchandise Display
- Goal Setting and Achievement
- Merchandise Inspection
- Multitasking and Prioritizing
- Sales Leadership
Timeline
Retail Sales Supervisor/Store Merchandiser
PUMA Middle East LLC
01.2023 - Current
Senior Retail Sales Associate
PUMA Middle East LLC
02.2019 - 11.2022
Sales Associate
PUMA Middle East LLC
11.2014 - 10.2018
Bachelor of Science - Computer Science And Programming
Asian Institute of Computer Studies
04.2001 -
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