Darshan Gowda
Dubai
Summary
Accomplished professional with expertise in budget and inventory management, driving sales growth, and ensuring customer service excellence. Demonstrates strong management skills through effective staff training and decision-making. Adept at enhancing communication skills to foster team collaboration and achieve organisational goals.
Overview
10
10
years of professional experience
11
11
years of post-secondary education
Work history
Restaurant manager
Kashkan kissaghar by Ranveer Brar
2025.09 - Current
- Oversee daily service to keep operations running smoothly and efficiently.
- Supervise staff training and motivation to sustain high standards.
- Monitor food hygiene and safety practices following company policies.
- Assist with budgeting and cost control to meet monthly revenue targets.
- Trained new team members, enhanced service quality.
- Planned menu changes seasonally for fresh dining options throughout year.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Developed relationships with suppliers for better inventory management.
- Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
- Developed menus with strict cost controls to maximise restaurant profits.
Restaurant Manager
Stables&Rodeo drive
Dubai, Dubai
2025.01 - 2025.08
- Handle guest feedback and resolve complaints promptly for satisfaction.
- Support general manager with business strategy and efficiency improvements.
- Maintain positive, productive environment through teamwork and service excellence.
- Control inventory levels to reduce waste and coordinate supplier deliveries.
Assistant Restaurant Manager
Stables&Rodeo drive
2020.01 - 2022.01
- Assist the Restaurant Manager in daily operations to ensure smooth and efficient service.
- Supervise and support waiters, bartenders, and host staff during shifts.
- Monitor cleanliness, hygiene, and food safety standards at all times.
- Help with staff training, scheduling, and performance supervision.
Supervisor
BFF Sports Bar
2018.01 - 2020.01
- Lead and motivate service staff to maintain high standards of hospitality and professionalism.
- Monitor table service, cleanliness, and presentation throughout the restaurant.
- Handle guest requests and complaints promptly and effectively.
- Assist in staff training, scheduling, and performance monitoring.
- Coordinate communication between front of house and kitchen teams.
- Ensure compliance with hygiene, health, and safety regulations.
Team Leader
Kempinski Hotel and Residency
2016.01 - 2018.01
- Led and supported service team in daily restaurant operations to maintain high service standards.
- Coordinated effectively between staff, kitchen, and management to ensure seamless operations.
- Provided excellent customer service and resolved guest requests or complaints promptly.
- Train new team members on service standards and company policies.
Education
PIC Certificate - PIC
GMP Quality Consultants
Dubai 2025.09 - 2030.09
Diploma - Hospitality Management
Dhanbad University
India 2021.01 - 2022.01
Bachelor Degree - BCOM
Mangalore University
India 2014.01 - 2016.01
High School Diploma - High School
Fatima High School
India 2011.01 - 2014.01
Skills
- Budget management
- Inventory management
- Sales growth
- Customer Service Excellence
- Staff training
- Management Skills
- Decision making
- Communication Skills
LANGUAGE
English
Hindi
OTHER SKILLS
Driving licence B
Timeline
Restaurant manager
Kashkan kissaghar by Ranveer Brar
2025.09 - Current
PIC Certificate - PIC
GMP Quality Consultants
2025.09 - 2030.09
Restaurant Manager
Stables&Rodeo drive
2025.01 - 2025.08
Diploma - Hospitality Management
Dhanbad University
2021.01 - 2022.01
Assistant Restaurant Manager
Stables&Rodeo drive
2020.01 - 2022.01
Supervisor
BFF Sports Bar
2018.01 - 2020.01
Team Leader
Kempinski Hotel and Residency
2016.01 - 2018.01
Bachelor Degree - BCOM
Mangalore University
2014.01 - 2016.01
High School Diploma - High School
Fatima High School
2011.01 - 2014.01