Darwin Guisando
Dubai
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
14
14
years of professional experience
Work History
Bartender
VOCO IHG Palm West Beach Hotel
Palm Jumeira, Dubai UEA
12.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Bartender
HARDROCK CAFE DXB Al Sindyana LLC
Dubai, United Arab Emirates
01.2021 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Barman Waiter
Emirates Leisure Retail
09.2014 - 02.2021
- Completed regular bar inventories and daily requisition sheets.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Completed requisitions to maintain required stock par levels.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Crafted special drink and cocktail menu items for seasonal offerings.
Service Crew
Al Mana Food LLC
02.2010 - 02.2014
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Operated register to process payments and collect cash payment for order totals.
- Used proper techniques to prepare food and ingredients.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
San Francisco High School
Quezon City PhilippinesDATA Encoder
TESDA
Caloocan PhilippinesSkills
- Responsible Alcohol Service
- Classic Cocktails
- Sales Expertise
- Anticipating Guest Needs
- Guest Satisfaction
- Clear and Effective Communication
- Cash Register Operation
- Attending Multiple Customers
Timeline
Bartender
VOCO IHG Palm West Beach Hotel
12.2023 - Current
Bartender
HARDROCK CAFE DXB Al Sindyana LLC
01.2021 - 09.2023
Barman Waiter
Emirates Leisure Retail
09.2014 - 02.2021
Service Crew
Al Mana Food LLC
02.2010 - 02.2014
High School Diploma -
San Francisco High School
DATA Encoder
TESDA
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