David Appiah
Dubai,UAE
Summary
Dedicated professional with a strong background in customer service excellence and inventory monitoring. Proficient in computer skills, record-keeping, and maintaining a good store layout. Known for flexibility and good communication skills, ensuring efficient operations and high customer satisfaction.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Security receptionist (Cabin Crew Accommodation)
Emirates Group Security Transguard LLC
Dubai, UAE
10.2023 - Current
- Ensure visitors, delivery contractors, and maintenance sign in and out of the building..
- Enhanced building safety with diligent surveillance rounds.
- Effective Customer Service to Visitors and vendors.
- Assisted in emergency response such as fire alarm activation, electric tripped, water flooding, etc.
- Monitored CCTV systems continuously to ensured safety.
- Prevented security breaches by conducting regular system checks and patrol.
Customer service representative
Syndicate Capital Ltd.
Accra , Ghana
03.2014 - 01.2023
- Responding to customer inquiries, sales, and resolving technical problems.
- Managed inventory and restocked shelves.
- Conducts weekly inventory audits with the store keeper for accurate stock level.
- Weekly inventory report to management.
- Co-ordination and supervision of staff in the Warehouse.
- Completed customer orders with speed and accuracy.
Education
Diploma - Microsoft Database Management
IPMC University College.
Accra/Ghana 03.2008 - 01.2009
Diploma - Electrical Engineering
Have Technical Institute
Volta/Ghana 01.2003 - 06.2006
Skills
- Computer Skills
- Inventory monitoring
- Good Communication skills
- Record-keeping
- Customer service excellence
- Maintaining a good store layout
- Flexibility
Timeline
Security receptionist (Cabin Crew Accommodation)
Emirates Group Security Transguard LLC
10.2023 - Current
Customer service representative
Syndicate Capital Ltd.
03.2014 - 01.2023
Diploma - Microsoft Database Management
IPMC University College.
03.2008 - 01.2009
Diploma - Electrical Engineering
Have Technical Institute
01.2003 - 06.2006
Similar Profiles
Aashish BawaAashish Bawa
Aviation Security at Transguard [Emirates Group Of Security]Aviation Security at Transguard [Emirates Group Of Security]
MOHAMED MAHADEEERMOHAMED MAHADEEER
Cargo Customer Service Coordinator at Emirates Group - Transguard Valuable TerminalCargo Customer Service Coordinator at Emirates Group - Transguard Valuable Terminal
Gardno ReddGardno Redd
Security Guard at Transguard Group Security ServiceSecurity Guard at Transguard Group Security Service