David DSouza

Managing end-to-end freight forwarding operations across air, sea and land shipments, including import, export, cross-trade and door-to-door logistics.
Supervising teams handling air import/export, sea freight FCL/LCL, land transportation, customs clearance, documentation and customer coordination.
Handling Dubai Trade and Calogi operations, including customs declaration filing, declaration passing, DO processing and import/export documentation compliance.
Coordinating with shipping lines, airlines, transporters, customs brokers, overseas agents, clearance teams and vendors to ensure smooth cargo movement.
Managing cargo booking, shipment planning, freight negotiation, vessel/flight scheduling, shipment tracking and operational execution.
Handling vendor onboarding, freight rate negotiation, customer relationship management, shipment costing, profitability review and operational escalations.
Managing accounts payable and receivable coordination, including payment follow-ups, vendor settlements, credit control and financial communication.
Supporting business growth through pricing support, upselling logistics services and providing cost-effective logistics solutions to clients.
Monitoring shipment timelines, operational KPIs, customs compliance, service quality and customer satisfaction.
Leading hiring, onboarding, training, mentoring and performance monitoring of operations staff.

Managed end-to-end freight forwarding and logistics operations across air, sea, land and cross-border shipments, including import, export, FCL/LCL, cross-trade and door-to-door logistics.
Handled shipment planning, cargo booking, routing coordination, freight negotiation, documentation follow-up and operational execution.
Coordinated with shipping lines, airlines, transporters, customs brokers, overseas agents, contractors, vendors and clients to ensure smooth cargo movement.
Prepared pricing, quotations, technical proposals and commercial offers based on client requirements, trade lanes, Incoterms and market rates.
Supported business development by identifying new logistics opportunities, acquiring clients and strengthening existing customer relationships.
Negotiated freight rates with carriers, co-loaders, transporters and logistics partners to maintain cost-effective and profitable service solutions.
Managed import/export documentation, customs clearance coordination, breakbulk cargo, cross-trade shipments and GCC logistics operations.
Ensured compliance with UAE Customs, JAFZA requirements, Incoterms, documentation standards and international trade procedures.
Supervised operations, sales and pricing coordination to improve service quality, shipment performance and customer satisfaction.
Resolved shipment delays, pricing issues, documentation errors, vendor disputes and customer escalations within agreed timelines.

Negotiated competitive freight rates with shipping lines, airlines, NVOCCs, co-loaders and logistics vendors for air freight, sea freight LCL/FCL and cross-trade shipments.
Prepared accurate and timely quotations based on client requirements, cargo details, trade lanes, routing options, Incoterms and market pricing.
Supported pricing strategy by monitoring freight market trends, carrier rates, competitor activity and service availability.
Coordinated with sales and operations teams to provide pricing support, streamline shipment execution and ensure smooth end-to-end logistics service delivery.
Built and maintained supplier networks with carriers, co-loaders, transporters and overseas agents to secure competitive rates and reliable capacity.
Handled import/export shipment coordination, customs documentation follow-up, vendor communication and customer updates.
Coordinated cross-trade logistics by optimizing routing, shipment consolidation and cost-effective movement plans.
Prepared pricing reports, freight comparisons and market insights for management review and business planning.
Used Excel and reporting tools for pricing analysis, shipment tracking, data accuracy and performance monitoring.
Resolved pricing queries, vendor issues, shipment delays and customer concerns within agreed timelines.

Managed logistics brokerage and freight operations for UAE and GCC shipments across air, sea and land movements.
Coordinated customs clearance activities for 500+ shipments per month, ensuring compliance with UAE customs regulations and trade requirements.
Handled shipping documentation including BOE, AWB, B/L, COO, invoices and packing lists to ensure accuracy and timely clearance.
Supported breakbulk, project cargo and special shipment movements by coordinating with ports, shipping lines, vendors, transporters and clients.
Assisted in preparing logistics proposals, pricing support, vendor negotiations and service solutions for client requirements.
Coordinated with operations, finance, procurement, customs brokers and transport partners to ensure smooth clearance, invoice accuracy and timely delivery.
Supported cross-border freight operations by managing shipment coordination, documentation follow-up and regulatory compliance.
Prepared shipment performance reports, cost efficiency updates and operational dashboards for senior management review.
Resolved shipment delays, documentation issues, clearance bottlenecks and customer escalations while maintaining service reliability.
Supported business development by identifying upselling opportunities and strengthening client relationships.

Managed inventory control for 2,000+ SKUs, improving stock accuracy, reducing discrepancies by 10%, and supporting efficient warehouse operations.
Coordinated 50+ weekly shipments across UAE logistics operations, improving delivery lead time by 25% through better planning, tracking, and follow-up.
Ensured import/export customs compliance, documentation accuracy, and shipment readiness, reducing clearance delays by 15%.
Supervised warehouse and outlet operations, ensuring smooth flow from receiving, storage, dispatch, and final shipment handover.
Coordinated with cargo partners, transport vendors, warehouse teams, and service providers including ABC Cargo and DR Cargo to ensure smooth cargo movement.
Handled air cargo clearance for UAE-bound shipments through Bangalore Air Customs, improving express cargo clearance and delivery timelines.
Supported shipment documentation, customer updates, delivery follow-ups, issue resolution, and operational reporting.
Improved coordination between warehouse, clearance, transport, and customer service teams to enhance service reliability and operational efficiency.

Managed end-to-end GCC logistics operations across UAE, Saudi Arabia, Oman, Qatar, Kuwait and Bahrain, covering import/export clearance, documentation, cross-border movement and last-mile delivery coordination.
Ensured customs and trade compliance by coordinating with customs authorities, brokers, freight forwarders, transport teams and internal departments.
Handled import/export documentation including BOE, COO, AWB, invoices, packing lists, duty exemptions, free zone documents and VAT-related processes.
Coordinated road, air and sea logistics across free zones, bonded warehouses, retail outlets and customer dispatch centers.
Supervised warehouse, outlet and operations staff to ensure timely clearance, documentation accuracy, cargo dispatch and customer service quality.
Implemented regional compliance SOPs to improve clearance efficiency, reduce delays and minimize penalties.
Liaised with key clients and internal teams to provide shipment updates, resolve clearance issues and maintain service reliability.
Prepared weekly clearance, compliance and operational performance reports for regional management.

Managed customs clearance operations for air and sea freight shipments in compliance with UAE customs regulations and international trade procedures.
Prepared, reviewed and verified import/export documentation including BOE, AWB, B/L, COO, invoices and packing lists to ensure accuracy and timely clearance.
Coordinated with customs officials, clients, warehouse teams, transporters and internal departments to resolve documentation discrepancies and avoid shipment delays.
Supervised a team of 15+ staff across warehouse and customs clearance activities, ensuring timely cargo release and smooth operational flow.
Handled shipment tracking, customer coordination, delivery follow-ups and issue resolution for import/export cargo movements.
Improved clearance efficiency by streamlining documentation checks, follow-up processes and problem-solving methods.
Built strong client relationships through reliable communication, transparent shipment updates and consistent service delivery.
Supported overall operational performance by ensuring compliance, reducing clearance delays and maintaining service quality.