David Sourial
Pharmacist
Dubai
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Business Owner
Pirlo Sea Cargo Services
Dubai
06.2022 - Current
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Interacted well with customers to build connections and nurture relationships.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Business Owner/Operator
Kira Life Pharmacy
Khartoum
06.2016 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Monitored staff performance, providing final-say assessment over inquiries.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Prepared annual budgets with controls to prevent overages.
Supervisor
Mathely Trading
Khartoum
05.2012 - 05.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Achieved results by working with staff to meet established targets.
- Monitored workflow to improve employee time management and increase productivity.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Developed and implemented customer service policies to enhance satisfaction.
- Solicited customer feedback to identify and improve on areas of weakness.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Maintained database systems to track and analyze operational data.
Medical Representative
Mathely Trading
Khartoum
02.2009 - 04.2012
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Conducted research to stay up-to-date with industry trends, prices and market competition.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
Education
Bachelor Of Pharmacy - Industerial
National Ribat University
Khartoum Sudan 06.2003 - 10.2008
Master Of Business Administration - Marketing
The University of Garden City
Khartoum Sudan 04.2015 - 10.2017
Skills
Negotiation
undefinedAdditional Information
Have valid visa
Have valid lisense
Have car
Timeline
Business Owner
Pirlo Sea Cargo Services
06.2022 - Current
Business Owner/Operator
Kira Life Pharmacy
06.2016 - Current
Master Of Business Administration - Marketing
The University of Garden City
04.2015 - 10.2017
Supervisor
Mathely Trading
05.2012 - 05.2016
Medical Representative
Mathely Trading
02.2009 - 04.2012
Bachelor Of Pharmacy - Industerial
National Ribat University
06.2003 - 10.2008
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