David. S Charles
Business Leadership
Dubai / Arusha
Summary
A well-groomed result-oriented global business minded team leader; with practical experience in diverse range of business management tools that motivates growth. Commended strategist, very strong in development and execution to deliver scalable growth. Entrusted for building and retain high performance teams. Excel in hiring and attracting top talents in the market.
Overview
20
20
years of professional experience
10
10
Years of C-Suite leadership
Work History
Managing Consultant
Shukuru Inc. Limited
Arusha & Dubai
06.2022 - Current
- Mentored and supported 3 startups in Fintech, Edutech and recruitment industries to define and understand long-term goals and strategies.
- Improved performance, hiring practices and management systems to facilitate success of client's organization.
- Analyzed problematic areas to provide recommendations and solutions.
- Developed analysis methodologies and task requirements in tandem with senior management.
- Alleviated issues by using innovative methods and effective problem-solving skills
Group Head of Sales
Pyypl Group Limited Group
Dubai
10.2021 - 07.2022
- Directed team of 3 country head of sales [ country Managers ], 55 employees across 6 countries and 300+ agents.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Restructured and redefined entire sales infrastructure to deliver triple digit growth in acquisition across all markets,
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Managing Director & Executive Director
D.light (TZ) Limited
Arusha
04.2020 - 03.2021
- Directed team of 80 members in 5 zonal offices, call centre with team of 100 employees and 14,000 agents countrywide.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Prepared annual budgets with controls to prevent overages.
- Implemented process improvement to shape organisational culture, optimise procedures for higher efficiency and help company evolve and grow.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
General Manager
D.light (TZ) Limited
Arusha
09.2018 - 03.2019
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Guided business to successful launch in Tanzania, while ensuring teams are built to deliver scale
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Country Commercial Manager
Seedco Group Plc,
Arusha
07.2016 - 08.2018
- Managed team of 26 across 5 zonal offices, 5 warehousing teams and 20 National distributors
- Successfully revamped entire route to market and establish strong distribution infrastructure, first in Seed industry.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Consultant
Freelance
Dar-es-Salaam
06.2015 - 06.2016
- Improved performance, hiring practices and management systems to facilitate success of client's organization.
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Analyzed problematic areas to provide recommendations and solutions.
- Integrated technology and business operations to identify targeted solutions to customer issues.
Director
Millicom - MIC (T) Limited
Arusha
10.2013 - 05.2015
- Directed team of 36 full time members in 5 regional offices whilst supporting 4,000 independent sales freelancers.
- Pioneered long-term roadmap, vision, priorities and objectives to attain base of 2m subscribers by end of 2015, from 0.7m 2013.
- Collaborated with executive team and zonal team to organise operations and achieve demanding targets MoM.
- Optimised operational processes using analytics tools to address business -specific metrics.
- Spearheaded innovative approaches to resource allocation and strategic planning.
Consultant
Independent
Dar es Salaam
09.2012 - 09.2013
- Lead consultant for World Bank funded project on using success of telecom in Africa as catalyst for rural electrification.
- Project Managed, decommissioning of MNO switch, delivered within tight deadlines.
- Lead consultant for solar firm, looking to replicate success of mass market model of Bangladesh in Rural electrification in Tanzania
- Onboarded and managed new client accounts to boost retention rates.
- Supported clients with business analysis, documentation and data modeling.
Commercial Director - Acting CEO
Hits telecoms - Kuwait
Dar es Salaam
12.2009 - 08.2012
- Directed team of 180 employees, 5 regional offices.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Provided extensive leadership by effectively communicating strategic goals and plans.
- Conducted research to develop detailed business plans for commercial opportunities and expansion.
- Implemented strong training program enabling employees to improve and build upon both professional and personal growth.
Head of Field Marketing
Hits telecoms - Kuwait
Dar es Salaam
09.2008 - 11.2009
- Recruited 4 regional managers to manage multiples vendors in four regions of focus
- Conducted segmentation drive to identify and create tactical plan to capture low hanging potentials.
- Developed below the line marketing strategy for group and played integral role in assessment and selection of agencies.
- Identified and targeted all signature platform of events that would have seen Hits building its brand visibility from.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Education
Executive MBA - Business Administration And Management
University of Bradford
Bradford 01.2015 - 12.2019
BA (HONS) - Marketing
University of Bedfordshire
Bedfordshire 09.2004 - 07.2007
Skills
Strategies and goals
undefinedTimeline
Managing Consultant
Shukuru Inc. Limited
06.2022 - Current
Group Head of Sales
Pyypl Group Limited Group
10.2021 - 07.2022
Managing Director & Executive Director
D.light (TZ) Limited
04.2020 - 03.2021
General Manager
D.light (TZ) Limited
09.2018 - 03.2019
Country Commercial Manager
Seedco Group Plc,
07.2016 - 08.2018
Consultant
Freelance
06.2015 - 06.2016
Executive MBA - Business Administration And Management
University of Bradford
01.2015 - 12.2019
Director
Millicom - MIC (T) Limited
10.2013 - 05.2015
Consultant
Independent
09.2012 - 09.2013
Commercial Director - Acting CEO
Hits telecoms - Kuwait
12.2009 - 08.2012
Head of Field Marketing
Hits telecoms - Kuwait
09.2008 - 11.2009
BA (HONS) - Marketing
University of Bedfordshire
09.2004 - 07.2007
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