Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Barista
Dawa  Lama

Dawa Lama

Barista
Dubai ,UAE

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Coffee Barista

ADNOC DISTRIBUTION
Dubai , UAE
12.2021 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Cashier Supervisor

Bhat Bhateni Supermarket Nepal
Kathmandu , Nepal
09.2018 - 11.2020
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.

Education

+2 - BBS/ Social Services

Namgyal Higher Secondary School
Nepal Kathmandu
03.2014 - 06.2017

Bachelor 2nd Year - BBS

St. Lowrence Kathmandu
Kathmandu Nepal
01.2018 - 07.2020

Skills

Cross-selling and upselling

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Accomplishments

  • Memorized ingredients and recipes for Number specialty drinks.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Collaborated with team of Number in the development of Project name.

Interests

Communication with new people and explore new places

Timeline

Coffee Barista

ADNOC DISTRIBUTION
12.2021 - Current

Cashier Supervisor

Bhat Bhateni Supermarket Nepal
09.2018 - 11.2020

Bachelor 2nd Year - BBS

St. Lowrence Kathmandu
01.2018 - 07.2020

+2 - BBS/ Social Services

Namgyal Higher Secondary School
03.2014 - 06.2017
Dawa Lama Barista