Dawlat Mahmoud

• Provided general support and managed the administrative component of a large team, demonstrating initiative, attention to detail, and pro-activity

Provide admin assistance to Senior Partner & Partners, including diary management.

• Operated various in-house databases and systems like i-expense, BCD travel, WebCas, and iProcurement.
• Contributed to the creation of presentation materials in a timely manner, adhering to Mercer standards.
• Assisted in the planning of large events, including room bookings, catering orders, and IT support arrangements.
• Liaised with internal teams and external contacts to provide prompt responses and solutions for inquiries.

• Planned corporate events with a capacity of up to 200 attendees.
• Maintained comprehensive documentation of project milestones and successes on tracking systems.
• Achieved positive outcomes with vendor contract negotiations.
• Designed engaging and compelling presentations.
• Achieved a 95% satisfaction rate in resolving client issues.

• Streamlining office operations resulted in a 20% increase in productivity.
• Adept at drafting and editing professional correspondence.
• Streamlined executive calendars and optimized task management.
• Implemented cost-saving office measures.